iFit Help Pages

iFit Customer FAQ, Forum, and Online Help Desk

iFit Help @ ifit.zendesk.com
Customer Help
Average time to fix: (80 hours)
Busiest time: 9am
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Recent iFit help topics searched

Purchased a proform ***r, it said smart tower is currently locked
El codigo de activaci*n me dice que es inv*lido!!.
I have the iFIT app on my iPad. I had cancelled my membership previously. I just rene...
First of all I'm in love with ifit all together. Like seriously love it. It has changed...
I can't access my Ifit videos on my Proform Pro **** even though I activated my free on...
It says there is a problem with my payment
I was gifted an ifit vue activity watch a few years back. I decide to try the watch out...
Hello, I purchased a NordicTrack S**i around * months ago, which was delivered just und...
I purchased a Nordictrack bike with year subscription. My bike is new and can not be u...
I have recently purchased a pro-form ** spin bike. I have filled out my details and pro...
I tried to enter my activation code MNCR-MMVZ-VMKS-VPTA UNDER Stephen Levin email steve...
We set up the treadmill, registered with iFit and still the treadmill won't turn on.
These are my issues from sent email pasted below -**identification**user burdettian**em...
Please help with these issues - pasted email sent to your staff*thank you,**Ian Burdett...
We have a family membership under my wife's name. We are both logged in with separate p...
Need to cancel memebership
I really need to speak with a person on the phone please. I am so confused with why I n...

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iFit Online Help at ifit.zendesk.com - Info & Stats

Help desk addresshttps://ifit.zendesk.com/home
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time80
Rank amongst all ways to reach them2
Other means of communicationphone, web, chat
Communication customer rating67%
Quality of help rating74%
Votes for online help29
When this was last updatedFri Aug 05 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-608-1798

iFit Help Pages: What to Know

This is the iFit help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for iFit's best customer help page or faq or forum, this is the best entry point according to 2,490 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-608-1798) which we show above. Sometimes when you dig through the various help topics and volumes on ifit.zendesk.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from iFit agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting iFit: General Information

iFit has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with iFit using 3 different media: phone, web, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-608-1798 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like iFit.

Do iFit and GetHuman work together?

GetHuman has no relationship with iFit and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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