Zipcar Help Pages

Zipcar Customer FAQ, Forum, and Online Help Desk

Average time to fix: (83 hours)
Busiest time: 10:45am
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Recent Zipcar help topics searched

What are the age restrictions and if I’m a college student who is ** can I rent the car?
My zipcar pick up location was changed and I specifically ordered a zip car so I wouldn...
I dropped off my car ** min before it needed to be returned. Not sure what else I need...
I booked a car for **:**pm and it smells very badly of smoking. I am allergic to smokin...
Zipcar is overpaid. My insurance company and I pay Zipcar company twice for the same am...
Can’t login my zipcar account thru my phone or computer?
Can login my account.
I am a student of northeastern university. I am not able to register the account. I did...
I want to stop my membership
I continue to be incorrectly billed for the daily rate of ZipCar when I am a paying mem...
My car is off and I would like to pay to continue using it
Hello. My girlfriend had rented a grey **** Honda Civic from the *** Greenpoint Ave, Br...
I just noticed that the car I'm using was in an accident before I reserved it. The whol...
Zip car is not there after I ordered
Picked up my reservation and noticed a damage wanted to make sure this was reported pri...
How long will it take get my card
never received zipcard and was charged membership.
Get help with my issue

Zipcar Online Help at zipcar.com - Info & Stats

Help desk address
http://www.zipcar.com/contact/
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
10:45am
Average turnaround time
83
Rank amongst all ways to reach them
3
Other means of communication
phone, web, email
Communication customer rating
58%
Quality of help rating
81%
Votes for online help
587
When this was last updated
Tue Feb 18 2020 10:00:00 GMT+0000 (UTC)
Best phone number
866-494-7227

Zipcar Help Pages: What to Know

This is the Zipcar help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Zipcar's best customer help page or faq or forum, this is the best entry point according to 38,268 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-494-7227) which we show above. Sometimes when you dig through the various help topics and volumes on zipcar.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Zipcar agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Zipcar: General Information

Zipcar has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Zipcar using 3 different media: phone, web, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-494-7227 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Zipcar.

Do Zipcar and GetHuman work together?

GetHuman has no relationship with Zipcar and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Zipcar Contact Info

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