Zipcar Help Pages
Zipcar Customer FAQ, Forum, and Online Help Desk
Zipcar Help @ zipcar.comCustomer Help
- It takes an average of 77 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 3:15pm.
- Common topics include Replacement Card, Suspended Account, Change Booking, Cancel Booking, Overcharge on Account, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling Zipcar and talking to a real human being instead of searching their help site for answers.
Recent Zipcar help topics searched
My account still didnt get verified. *****@***.com email id
I have do the verfication process. But my account is not still getting verified
I need immediate assistance. I am currently on a road with a flat tire and have been tr...
I have been locked out of my ZipCar for almost an hour and have been on hold with the Z...
I am not sure why or how but my account was randomly reactivated and now I’m being told...
Car battery damaged. I just got off the car and found it cannot be locked. I got on the...
Salutations **My name is Dennis Eichler and I rented a zipcar from *** P Street NW Wash...
I never received my zipcar card
I am Columbia University student and I have been trying to activate my Zipcar membershi...
I paid for a car trip on March **th and got a confirmation email . It cost $***. I didn...
At around * pm today (Sunday ******), I called zipcar to report a issue with the engine...
There is a car that isn’t a zip car parked in its location downtown providence
I received an email yesterday regarding a termination, I do not know why I got that, an...
I booked a car. I arrived and the vehicle wasn't there. I waited * hrs in the rain the...
I tried to register, I uploaded my driving license and it seemed fine. But when I tried...
I got emailed about a balance for zipcar that I need to pay but I haven’t used zipcar i...
My name is Yuki. Yesterday I booked zip car. But The Garage was closed, I couldn't pick...
Zipcar Online Help at zipcar.com - Info & Stats
Help desk addresshttp://www.zipcar.com/contact/
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:15pm
Average turnaround time77
Rank amongst all ways to reach them2
Other means of communicationphone, web, twitter, facebook
Communication customer rating93%
Quality of help rating75%
Votes for online help582
When this was last updatedSun Apr 14 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-494-7227
Zipcar Help Pages: What to Know
This is the Zipcar help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Zipcar's best customer help page or faq or forum, this is the best entry point according to 38,268 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-494-7227) which we show above. Sometimes when you dig through the various help topics and volumes on zipcar.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Zipcar agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Zipcar: General Information
Zipcar has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Zipcar using 4 different media: phone, web, twitter, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-494-7227 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Zipcar.
Do Zipcar and GetHuman work together?
GetHuman has no relationship with Zipcar and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.