Windstream Help Pages

Windstream Customer FAQ, Forum, and Online Help Desk

Windstream Help @ windstream.com
Customer Help
Average time to fix: (33 hours)
Busiest time: 10:45am
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Recent Windstream help topics searched

Hello, *We had a power outage last night & now that it's back on, my Wifi won't come ba...
All lights are flashing green on modem but internet is not working
Need cancel my account
I miss you as my internet's not working and I want it fixed and I want it fixed now
i need to know when the tech is coming today....no internet since saturday
Pay friends bill without log in inf
I'm trying to reach Customer Service. Also I just gave you $**.* $* for something...
I'm just calling for information about your company and services. I'm ready to change...
Accidentally blocked a phone number that i don't want blocked.
Internet orange light on
Underground cable under new driveway
Lost Internet connection windstream to laptop. How do you reconnect?
I recently called Windstream support about a disconnected account that has a credit on...
I think my bill is due
Filed for the $** credit each month it said invalid need to talk to someone I have an o...
My phone line has no dial tone, the line in the back bedroom sparks when I unplug and r...
Hi I'm shenika Freeman from blakely Georgia the internet modem is orange and the wifi w...

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Windstream Online Help at windstream.com - Info & Stats

Help desk addresshttp://www.windstream.com/residential/customer-support-and-repairs/index.html
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time33
Rank amongst all ways to reach them11
Other means of communicationphone, chat, email, web
Communication customer rating80%
Quality of help rating58%
Votes for online help538
When this was last updatedSat May 14 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-347-1991

Windstream Help Pages: What to Know

This is the Windstream help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Windstream's best customer help page or faq or forum, this is the best entry point according to 28,440 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-347-1991) which we show above. Sometimes when you dig through the various help topics and volumes on windstream.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Windstream agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Windstream: General Information

Windstream has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Windstream using 4 different media: phone, chat, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-347-1991 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Windstream.

Do Windstream and GetHuman work together?

GetHuman has no relationship with Windstream and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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