Washington State Department of Social & Health Services Customer Service

Phone Number & Contact Info

Washington State Department of Social & Health Services's Best Phone Number

800-737-0617
Toll-free·Calls Customer Service·Most popular Washington State Department of Social & Health Services number
Q:

How do I talk to a live human at Washington State Department of Social & Health Services?

A:Follow prompts
Q:

Does Washington State Department of Social & Health Services offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Monday. Details
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Washington State Department of Social & Health Services phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Follow prompts

What are the hours and when should I call?

Washington State Department of Social & Health Services operates the call center for this 800-737-0617 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 22 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Washington State Department of Social & Health Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Washington State Department of Social & Health Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Washington State Department of Social & Health Services is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 22 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Washington State Department of Social & Health Services

In summation, the best day to call Washington State Department of Social & Health Services is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Washington State Department of Social & Health Services staffs the call center well on Tuesday.

Why Customers Call Washington State Department of Social & Health Services

If you have time to do a bit of reading before you call Washington State Department of Social & Health Services, we recommend you read over some of our problem-specific articles.

What programs does the Washington State Department of Social & Health Services offer?

The Washington State Department of Social & Health Services (DSHS) offers a wide range of programs aimed at assisting individuals and families in need. These programs address various areas including healthcare, food assistance, cash benefits, long-term care, child support, and disability support services. The DSHS administers programs such as Medicaid, Basic Food, Temporary Assistance for Needy Families (TANF), Housing and Essential Needs (HEN), and the Division of Developmental Disabilities (DDD). Additionally, they offer programs related to mental health, substance abuse treatment, child welfare services, and foster care. These programs aim to support vulnerable populations, improve access to healthcare, provide financial assistance, and ensure the well-being of children and families in Washington State. For detailed information about each program and eligibility criteria, visit the official DSHS website.

Am I eligible for assistance from the Department of Social & Health Services?

To determine eligibility for assistance from the Washington State Department of Social & Health Services (DSHS), several factors are considered, including income, household size, and specific program requirements. DSHS offers a range of assistance programs, such as Temporary Assistance for Needy Families (TANF), Basic Food Program (SNAP), medical assistance, child care subsidies, and more. Eligibility is primarily based on income guidelines that vary by program and family size. Additionally, certain programs may have additional criteria, such as citizenship status or residency requirements. It is recommended to visit the DSHS website or contact their office directly to explore eligibility for specific programs and receive personalized assistance in determining eligibility.

Can I appeal a decision made by the Department of Social & Health Services?

Yes, you can appeal a decision made by the Washington State Department of Social & Health Services (DSHS). If you disagree with a decision regarding your benefits or services, you have the right to request an appeal. You must submit an appeal request within 90 days of receiving the decision letter. Appeals can be requested online, by mail, fax, or in-person at your local DSHS office. Once your appeal is received, a hearing will be scheduled where you can present evidence and arguments to support your case. After the hearing, an Administrative Law Judge will review the evidence and make a decision. If you disagree with the judge's decision, you have the option to further appeal to the Board of Appeals.

Top Washington State Department of Social & Health Services customer service problems

Click the link above to get answers to just about any Washington State Department of Social & Health Services customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Washington State Department of Social & Health Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Washington State Department of Social & Health Services agent. This phone number is Washington State Department of Social & Health Services's best phone number because 132 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-737-0617 include and other customer service issues. Rather than trying to call Washington State Department of Social & Health Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Washington State Department of Social & Health Services has 1 phone number. It's not always clear what is the best way to talk to Washington State Department of Social & Health Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Washington State Department of Social & Health Services. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Washington State Department of Social & Health Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone
  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Compare Washington State Department of Social & Health Services Customer Service

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!