Washington State Department of Social & Health Services Customer Service

Phone Number & Contact Info

Washington State Department of Social & Health Services's Best Phone Number

800-737-0617
Toll-free·Calls Customer Service·Most popular Washington State Department of Social & Health Services number
Free tools for easier calling
Q:

How do I talk to a live human at Washington State Department of Social & Health Services?

A:Follow prompts. Our free phone can also navigate phone menus to get a live human at Washington State Department of Social & Health Services for you.
Q:

Does Washington State Department of Social & Health Services offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Friday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Washington State Department of Social & Health Services below.

Let us call and talk to Washington State Department of Social & Health Services for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Washington State Department of Social & Health Services phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Follow prompts

What are the hours and when should I call?

Washington State Department of Social & Health Services operates the call center for this 800-737-0617 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 58 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Washington State Department of Social & Health Services call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Washington State Department of Social & Health Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Washington State Department of Social & Health Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Washington State Department of Social & Health Services is Sunday. The most busy day to call is Friday, which averages 800% more phone calls by comparison. Again, this is based on a sample of 58 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
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Tue
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Fri
Busiest
Sat

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Washington State Department of Social & Health Services

In summation, the best day to call Washington State Department of Social & Health Services is Tuesday.

Why Customers Call Washington State Department of Social & Health Services

If you have time to do a bit of reading before you call Washington State Department of Social & Health Services, we recommend you read over some of our problem-specific articles.

What programs does the Washington State Department of Social & Health Services offer?

The Washington State Department of Social & Health Services (DSHS) offers a wide range of programs aimed at assisting individuals and families in need. These programs address various areas including healthcare, food assistance, cash benefits, long-term care, child support, and disability support services. The DSHS administers programs such as Medicaid, Basic Food, Temporary Assistance for Needy Families (TANF), Housing and Essential Needs (HEN), and the Division of Developmental Disabilities (DDD). Additionally, they offer programs related to mental health, substance abuse treatment, child welfare services, and foster care. These programs aim to support vulnerable populations, improve access to healthcare, provide financial assistance, and ensure the well-being of children and families in Washington State. For detailed information about each program and eligibility criteria, visit the official DSHS website.

Am I eligible for assistance from the Department of Social & Health Services?

To determine eligibility for assistance from the Washington State Department of Social & Health Services (DSHS), several factors are considered, including income, household size, and specific program requirements. DSHS offers a range of assistance programs, such as Temporary Assistance for Needy Families (TANF), Basic Food Program (SNAP), medical assistance, child care subsidies, and more. Eligibility is primarily based on income guidelines that vary by program and family size. Additionally, certain programs may have additional criteria, such as citizenship status or residency requirements. It is recommended to visit the DSHS website or contact their office directly to explore eligibility for specific programs and receive personalized assistance in determining eligibility.

Can I appeal a decision made by the Department of Social & Health Services?

Yes, you can appeal a decision made by the Washington State Department of Social & Health Services (DSHS). If you disagree with a decision regarding your benefits or services, you have the right to request an appeal. You must submit an appeal request within 90 days of receiving the decision letter. Appeals can be requested online, by mail, fax, or in-person at your local DSHS office. Once your appeal is received, a hearing will be scheduled where you can present evidence and arguments to support your case. After the hearing, an Administrative Law Judge will review the evidence and make a decision. If you disagree with the judge's decision, you have the option to further appeal to the Board of Appeals.

Top Washington State Department of Social & Health Services customer service problems

Click the link above to get answers to just about any Washington State Department of Social & Health Services customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Washington State Department of Social & Health Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Washington State Department of Social & Health Services agent. This phone number is Washington State Department of Social & Health Services's best phone number because 132 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-737-0617 include and other customer service issues. Rather than trying to call Washington State Department of Social & Health Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Washington State Department of Social & Health Services has 1 phone number. It's not always clear what is the best way to talk to Washington State Department of Social & Health Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Washington State Department of Social & Health Services. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Washington State Department of Social & Health Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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