WOW! Help Pages

WOW! Customer FAQ, Forum, and Online Help Desk

WOW! Help @ wowway.com
Customer Help
Average time to fix: (23.3333 hours)
Busiest time: 10:15am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent WOW! help topics searched

I want to cancel EZ pay and just keep paper billing.
I want to start World of warcraft with all the expansions, what is the best way to do i...
I already given the order, but few changes in my order so plz contact me..
When we asked WOW to move our bundled phone*tv*internet service to our new home in Cant...
my internet service is very slow and having problem of my wifi i reset the modiam also...
I haven't received May's tv guide!!!!
HI with me not working during these times I was told I could pay $** by today I have be...
I have been trying to set up, cable, internet and phone service with WOW for the past t...
I AM UNABLE TO LOGIN TO MY WOW ACCOUNT
I need your contacts number
Have questions regarding a second modem in the home. I am seperate from their devices a...
Your line is down in my yard about * ' from ground & I have grandchildren. I cannot pa...
I am getting phone service tomorrow w*you. Earlier I was online chat she asked for my c...
In Huntsville, AL Channels ****** are off the air. When will they be back on.
I have received the wrong items and I suppose to get the face mask with filter .*my ord...
One of my cable box is not working
for the past three months I have continued to receive monthly statements even though yo...

Get help with my issue

WOW! Online Help at wowway.com - Info & Stats

Help desk addresshttp://www.wowway.com/help-support/contact-us
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time23.3333
Rank amongst all ways to reach them3
Other means of communicationphone, web
Communication customer rating92%
Quality of help rating68%
Votes for online help550
When this was last updatedThu Apr 08 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-496-9669

WOW! Help Pages: What to Know

This is the WOW! help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for WOW!'s best customer help page or faq or forum, this is the best entry point according to 109,944 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-496-9669) which we show above. Sometimes when you dig through the various help topics and volumes on wowway.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from WOW! agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting WOW!: General Information

WOW! has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with WOW! using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-496-9669 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like WOW!.

Do WOW! and GetHuman work together?

GetHuman has no relationship with WOW! and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!