A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Friday, and the most busy day is Wednesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to WOW! Business Accounts?
A:The average hold time is 47 minutes.The longest hold times are on Wednesday, and the shortest are on Monday.
This is the #2 most popular WOW! phone number out of 3. Click above to go back to the main customer service number and other contact information, including WOW! email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this WOW! phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:For Residential customers. Press 1.
Below are some clips we've found from WOW!'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Wow Business. For commercial sales or service for your business, press one.
For residential sales or service in your home, press two."
Excerpt from a call with WOW!
Monday, October 7, 2024 10:09 AM
What are the hours and when should I call?
WOW! operates the call center for this 888-969-4249 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 18,324 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this WOW! phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like WOW! staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call WOW! is Friday.The most busy day to call is Wednesday.Again, this is based on a sample of 18,324 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call WOW! is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that WOW! staffs the call center well on Friday.
Why call this WOW! number?
Below is a sample of recent calls to WOW!, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 19s , Oct 7, 2024 10:09 AM
: ""
- From a call lasting 17s , Aug 30, 2024 12:58 AM
: ""
- From a call lasting 2m 24s , Jul 25, 2024 1:22 AM