Victoria's Secret Help Pages

Victoria's Secret Customer FAQ, Forum, and Online Help Desk

Victoria's Secret Help @
Customer Help
Average time to fix: (38 hours)
Busiest time: 1:30pm
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Recent Victoria's Secret help topics searched

I ordered the wrong product, I would like a refund. The product I ordered is a Oatmeal...
I haven’t got my package yet. I ordered it on the **th of December, What’s going on?
buenas tardes se me venci* una tarjeta de promoci*n que me enviaron por estar de viaje...
My issue is I wanted to be a popstar and as I have been getting followers on TickTock
It won’t let my cancel my ordee
Hello, my order number is **************** or *E*********. I ordered a perfum ** days a...
I ordered a package, order number W*********, on Black Friday ****. I still have not re...
I need help paying my credit card over the phone
How to put on ******-B** RN***** CA***** ID******** ** **. I want to wear it after a lo...
Order was late. New order issued.* Original order arrived. What should I do now?
My name is Maggie mires,never received an order,it was a brallet bra with the panties m...
J’ai achet* un carry all case mais j’aimerai l’*changer Et prendre * la place un vanity
*-* years ago I bought a bottle of spray in a turquoise bottle with a pretty faceted t...
I need help ordering some bras. I’ve lost * chats. Please call me
I’m trying to cancel an order I made last night.
I ordered a package about a month ago and it has yet to arrive. I would like to cancel...
Hi my name is swarsattie megnauth my issue is I make one online order on the...

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Victoria's Secret Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:30pm
Average turnaround time38
Rank amongst all ways to reach them6
Other means of communicationphone, email, chat, web
Communication customer rating80%
Quality of help rating56%
Votes for online help425
When this was last updatedFri Apr 09 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-411-5116

Victoria's Secret Help Pages: What to Know

This is the Victoria's Secret help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Victoria's Secret's best customer help page or faq or forum, this is the best entry point according to 38,316 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-411-5116) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Victoria's Secret agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Victoria's Secret: General Information

Victoria's Secret has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Victoria's Secret using 4 different media: phone, email, chat, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-411-5116 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Victoria's Secret.

Do Victoria's Secret and GetHuman work together?

GetHuman has no relationship with Victoria's Secret and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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