VIZIO Help Pages

VIZIO Customer FAQ, Forum, and Online Help Desk

VIZIO Help @
Customer Help
Average time to fix: (3 hours)
Busiest time: 9am
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Recent VIZIO help topics searched

I lost my remote for model D**-D**I need another one
Tried streaming church this morning, got the picture but no audio. Now I can’t do anyt...
Trying to see how do I get the news channels on
please send Manual for TV model No*LAUAVMLV********Helene Alegre******@***.com**phone...
i just sent you an email and don't want to pay for the broken leg (*rd time), or the se...
had an electric break of half a day - the tv doesn't work and says to click on input wh...
Was using screen mirroring on my Vizio smart TVs. Was working fine on * different TV...
Connection with antenna, can't seem to program properly
Mi tv vizio dejo de funcionar pidiendo que lo reiniciar*
Soundbar is making popping noises and the video and audio are off (audio delayed). Have...
I need a new remote for my tv xrt***. How would I go about getting a replacement for my tv?
I hooked up a Visio sound bar to the tv. It worked about * days now the soundbar won’t...
my vizio tv is freeze in the set up screen, I can not go further and I can only see the...
I've got a vizio soundbar model * SB ****-E* and I'm trying to connect it to a vizio su...
Set it back up fire me please ???
I have owned a Vizio ** inch smart tv. The sound went crazy within two days of owning...
IT wont turn back on we turned IT off and when we to turning it back on it wont and we...

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VIZIO Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time3
Rank amongst all ways to reach them2
Other means of communicationphone, web, chat, email
Communication customer rating94%
Quality of help rating65%
Votes for online help621
When this was last updatedFri Jun 11 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-849-4623

VIZIO Help Pages: What to Know

This is the VIZIO help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for VIZIO's best customer help page or faq or forum, this is the best entry point according to 19,386 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-849-4623) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from VIZIO agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting VIZIO: General Information

VIZIO has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with VIZIO using 4 different media: phone, web, chat, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-849-4623 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like VIZIO.

Do VIZIO and GetHuman work together?

GetHuman has no relationship with VIZIO and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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