VIZIO Help Pages

VIZIO Customer FAQ, Forum, and Online Help Desk

Average time to fix: (3 hours)
Busiest time: 2:15pm
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Recent VIZIO help topics searched

There’s a lag between the tv and the sound bar. Both are Vizio products. The sound is...
A friend is letting us use his television and he doesn’t have the remote. On this model...
My tv keeps updating and restarting back to back
Need new screws for tv legs
Remote stopped working
I need the my screen is tone is dark. Need picture brighten
It will auto switch inputs but not pull a signal from it until we do a soft power cycle...
I have had to unplug power source from tv and plug back in to turn on at least three ti...
I was told by a cable TV tech that my Visio tv would not accept my Google Chrome. That...
Good morning,**I have seen the new Vizio TV at ces ****.I live in Italy and would like...
My Vizio smartcast will not accept my husbands iPhone hotspot to allow us to connect to...
My vizio tv continues to say my network is disconnected but I’ve put in the correct WiF...
How do I show on my tv what I’m watching on my phone
rescanned channels my local channel klas tv and ktnv does not show up in channel guide
Brand new tv has black screen it worked on Christmas day and was gone until today and n...
No picture but it talks.
My tv has audio but no picture display and the screen stays black
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VIZIO Online Help at vizio.custhelp.com - Info & Stats

Help desk address
http://vizio.custhelp.com/app/ask
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
2:15pm
Average turnaround time
3
Rank amongst all ways to reach them
2
Other means of communication
phone, web, chat, email
Communication customer rating
56%
Quality of help rating
68%
Votes for online help
623
When this was last updated
Wed Apr 01 2020 09:00:00 GMT+0000 (UTC)
Best phone number
888-849-4623

VIZIO Help Pages: What to Know

This is the VIZIO help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for VIZIO's best customer help page or faq or forum, this is the best entry point according to 19,386 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-849-4623) which we show above. Sometimes when you dig through the various help topics and volumes on vizio.custhelp.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from VIZIO agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting VIZIO: General Information

VIZIO has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with VIZIO using 4 different media: phone, web, chat, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-849-4623 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like VIZIO.

Do VIZIO and GetHuman work together?

GetHuman has no relationship with VIZIO and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

VIZIO Contact Info

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