VIZIO Help Pages

VIZIO Customer FAQ, Forum, and Online Help Desk

VIZIO Help @
Customer Help
Average time to fix: (3 hours)
Busiest time: 10:15am
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Recent VIZIO help topics searched

TV turns on but won't do anything else
When I turn my TV on it kicks back to smart cast screen and freezes and will not let me...
I have several televisions..three are vizio. I have recently been able to get broadband...
The tv audio is making a hising noise will tv is on
No sound on sound bar
No sound from sound bar
Cannot connect to wifi
hi, i have a Vizio **" butits not possible connect to smartcast due not aveability in...
Can’t get my Vizio tv to connect with my WiFi
This is a smart TV. We have * others that aren’t and don’t do this…No signal-no HDMI* c...
Tv does not work right super frustrated
Unable to connect tv to soundbar
Just bought TV and remote and neither is working very frustrating
My Vizio sound bar stopped working with my Vizio TV. I want to talk to someone that can...
Can't. Turn the TV on or off with controller or on the back of the TV set, tried a new...
The monitor keeps saying “no signal!” when I have checked the Hdmi cord multiple times...

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VIZIO Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time3
Rank amongst all ways to reach them2
Other means of communicationphone, web, chat, email
Communication customer rating93%
Quality of help rating64%
Votes for online help620
When this was last updatedSat Jun 25 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-849-4623

VIZIO Help Pages: What to Know

This is the VIZIO help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for VIZIO's best customer help page or faq or forum, this is the best entry point according to 19,386 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-849-4623) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from VIZIO agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting VIZIO: General Information

VIZIO has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with VIZIO using 4 different media: phone, web, chat, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-849-4623 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like VIZIO.

Do VIZIO and GetHuman work together?

GetHuman has no relationship with VIZIO and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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