VIZIO Help Pages

VIZIO Customer FAQ, Forum, and Online Help Desk

VIZIO Help @
Customer Help
  • It takes an average of 3 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 9am.
  • Common topics include Refund a Charge, Account Access, Warranty Claim, Return a Product, Device Support, and more.
Since there is a phone number available, we have to recommend calling VIZIO and talking to a real human being instead of searching their help site for answers.

Recent VIZIO help topics searched

After I bought a vizio tv the sound went out. You replaced the pcb. The sound has gone...
I want the smart cast taken off my tv & have it restored to Xfinity with Xfinity remote!!!!..
** inch Tv. How do I set the time
I can’t change the input mode all it’s showing is a black scr with a unsidedown triangl...
Device doesn’t turn on. I reset it and it doesn’t work. Purchased it * weeks ago in Target.
Visio sound bar no power.
I am trying to purchase replacement tv stand for my Vizio *k tv
Purchased Vizio V*** J** ..Can I connect Bluetooth device to it??
TV setting from ***p to ****p
Vizio **” tv bought ********- has lime green pixel shadows and other lime green spots t...
I am looking to buy a tv but can’t find the info online.**Could you tel me the differen...
I cannot get my AirPlay to work. I have rebooted the tv and have done the updates.
Mi tv le salen rallas xyando ponen letra y esta en garantia
I have a question regarding an app on my Vizio TV
Needing information regarding an app on my TV
I am having issues with a Vizio tv I bought
My television is stuck on terms and conditions green and it won’t do anything

VIZIO Online Help at - Info & Stats

Help desk address
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time3
Rank amongst all ways to reach them3
Other means of communicationphone, web, chat, twitter
Communication customer rating94%
Quality of help rating65%
Votes for online help621
When this was last updatedFri Mar 01 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-849-4623

VIZIO Help Pages: What to Know

This is the VIZIO help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for VIZIO's best customer help page or faq or forum, this is the best entry point according to 19,386 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-849-4623) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from VIZIO agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting VIZIO: General Information

VIZIO has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with VIZIO using 4 different media: phone, web, chat, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-849-4623 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like VIZIO.

Do VIZIO and GetHuman work together?

GetHuman has no relationship with VIZIO and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

VIZIO Contact Info

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