How do I talk to a live human at United Airlines MileagePlus?
A:Say "Other Options" at the first menu. Next, repeat "Representative" until you are transferred.Our free phone can also navigate phone menus to get a live human at United Airlines MileagePlus for you.
Q:
Does United Airlines MileagePlus offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Saturday, and the most busy day is Thursday.Schedule a call when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 6 minutes and 56 seconds.The longest hold times are on Saturday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for United Airlines MileagePlus below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this United Airlines MileagePlus phone number to document the phone system.
Here is how our research team describes the way the United Airlines MileagePlus phone system greets you: Thanks for calling United Airlines. Which would you like, balance and transactions, request mileage, credit reservations, upgrades, my account, or other options?
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say "Other Options" at the first menu. Next, repeat "Representative" until you are transferred.
Below are some clips we've found from United Airlines MileagePlus's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thanks for calling United Airlines.
Which would you like? Balance and transactions?
Request mileage credit, reservations, upgrades, my account, or other options?
Got it. Reservations.
And do you need help with a new reservation or an existing reservation?"
Excerpt from a call with United Airlines MileagePlus
Wednesday, January 10, 2024 12:49 AM
They may need the phone number on your account
"Thanks for calling United Airlines.
Great news. We now offer the option to chat with our agents via text message.
Would you like me to send you a text to the mobile number you are calling from to continue this conversation?"
Excerpt from a call with United Airlines MileagePlus
Tuesday, May 14, 2024 3:52 AM
They may ask you to say or enter information
"Thanks for calling United Airlines.
Which would you like? Balance and transactions, request mileage credit, reservations, upgrades, my account, or other options.
Alright.
Balance and transactions. Please say or enter your MileagePlus number."
Excerpt from a call with United Airlines MileagePlus
Tuesday, November 26, 2024 11:11 PM
What are the hours and when should I call?
United Airlines MileagePlus operates the call center for this 800-421-4655 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 800 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with United Airlines MileagePlus at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this United Airlines MileagePlus phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like United Airlines MileagePlus staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call United Airlines MileagePlus is Saturday.The most busy day to call is Thursday, which averages 60% more phone calls by comparison.Again, this is based on a sample of 800 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Saturday, which is 460% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
In summation, the best day to call United Airlines MileagePlus is Wednesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that United Airlines MileagePlus staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call United Airlines MileagePlus
If you have time to do a bit of reading before you call United Airlines MileagePlus, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any United Airlines MileagePlus customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to United Airlines MileagePlus, and their purpose. Are any of these similar to the reason you are trying to call?
Seating issue assistance: "I'm calling for help with a seating issue for my brother and sister-in-law."
- From a call lasting 16m 16s , Apr 14, 2025 9:18 PM
Link MileagePlus accounts: "I was told to call them and transfer the miles over."
- From a call lasting 16m 20s , Apr 14, 2025 4:48 PM
Clarifying travel change: "I'm calling to find out how the change affects my mileage."
- From a call lasting 8m 6s , Apr 12, 2025 8:56 PM
Coordination between accounts: "I've been trying to coordinate between Bonvoy and MileagePlus."
- From a call lasting 5m 37s , Feb 26, 2025 3:01 PM
Information about why customers call United Airlines MileagePlus is extracted from issues that customers have reported to GetHuman.
Use this link to find customer service help through their website
As a last, sometimes only, resort- United Airlines MileagePlus customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is United Airlines MileagePlus's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a United Airlines MileagePlus agent. This phone number is United Airlines MileagePlus's best phone number because 51,791 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-421-4655 include and other customer service issues. Rather than trying to call United Airlines MileagePlus first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, United Airlines MileagePlus has 1 phone number. It's not always clear what is the best way to talk to United Airlines MileagePlus representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for United Airlines MileagePlus. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like United Airlines MileagePlus. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.