Udemy Help Pages

Udemy Customer FAQ, Forum, and Online Help Desk

Average time to fix: (100 hours)
Busiest time: 3:45pm
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Recent Udemy help topics searched

Im trying to sign up udemy with my gmail account , yet i keep getting a message that t...
I bought Crash course and electronics and pcb design from udemy app of mobile. so after...
Today exam date is showing ** Feb ** . But how i will appear in exam there is no any no...
i would like to get a coupon code for a particular course :Complete Guide for Salesforc...
I am interested in ‘ fiction writing course’ from Udemy. I wanted to know how long will...
I can't start my course I paid for as I can't navigate your system. I have changed pas...
I refund a course in the first hour since I enroll . and I did all the things that you...
i hv payed the money,the money is detucted from my account but curses not displayed
I don't understand why a course that I'm interested on has a price of **,** when I'm no...
i would like refund. do not like course
Hello there,*Im from a software comany and i have a client that have OPENedX platform a...
I AM A STUDENT WHO HAS ENROLLED IN AT LEAST *** OF YOUR COURSES.*PLEASE TELL ME HOW I C...
I'm unable to access my account and password reset emails aren't arriving.
Tried to access my account for the first time in *-* years, rejecting my email addresse...
Trying to purchase a course online and get message "We couldn't complete this purchase...
I have tried resetting my account password several times but did not get the reset emai...
I have tried to reset my account password with Udemy several times but did not get the...
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Udemy Online Help at support.udemy.com - Info & Stats

Help desk address
https://support.udemy.com/customer/en/portal/emails/new?b_id=3583
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
3:45pm
Average turnaround time
100
Rank amongst all ways to reach them
1
Other means of communication
web
Communication customer rating
74%
Quality of help rating
83%
Votes for online help
79
When this was last updated
Wed Mar 25 2020 10:00:00 GMT+0000 (UTC)

Udemy Help Pages: What to Know

This is the Udemy help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Udemy's best customer help page or faq or forum, this is the best entry point according to 3,456 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.udemy.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Udemy agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Udemy: General Information

Udemy does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Udemy one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Udemy.

Do Udemy and GetHuman work together?

GetHuman has no relationship with Udemy and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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