Uber EATS Help Pages

Uber EATS Customer FAQ, Forum, and Online Help Desk

Uber EATS Help @ help.uber.com
Customer Help
  • It takes an average of 48 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 1:45pm.
Since there is a phone number available, we have to recommend calling Uber EATS and talking to a real human being instead of searching their help site for answers.

Recent Uber EATS help topics searched

Today I ordered KFC at Traduna, PE and a driver by the name of Luwis picked up my order...
My food from chipotle it was not delivered
J'ai une commande qui a *t* annul* par un restaurant et je souhaite me faire rembourser.
Promo code not working and i need help placing order
Uber eats charged me for no reason
shack shake promotion not applie
Never got my payment for some deliveries I did, I feel like I delivered for people for...
I delivered more than * times today. Where did my other orders go? I went*picked up fro...
I made an order with taco bell from uber eats and had a safety issue however they never...
Mi pedido de Aproximadamente ** mil pesos, nunca fue entregado y quiero mi reembolso, o...
Hello, late orders today and I've already had * in the past late. the estimated departu...
Can't login as it's got the incorrect bank details
The driver delivered my order from Dunkin’ Donuts which was an iced coffee, donuts and...
Store is closed and McDonalds App UberEats orders still coming through
Everytime I complete my order it says decline by the bank I called the bank everything...
one of my items didn’t arrive and i couldn’t get my money back
Dear Concerned,**I placed an order (Order ******) from VM-**. The delivery person, Jams...

Uber EATS Online Help at help.uber.com - Info & Stats

Help desk addresshttps://help.uber.com/
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:45pm
Average turnaround time48
Rank amongst all ways to reach them3
Other means of communicationphone, email, web
Communication customer rating62%
Quality of help rating65%
Votes for online help7,252
When this was last updatedThu Dec 07 2023 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number833-275-3287

Uber EATS Help Pages: What to Know

This is the Uber EATS help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Uber EATS's best customer help page or faq or forum, this is the best entry point according to 171,900 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (833-275-3287) which we show above. Sometimes when you dig through the various help topics and volumes on help.uber.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Uber EATS agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Uber EATS: General Information

Uber EATS has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Uber EATS using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 833-275-3287 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Uber EATS.

Do Uber EATS and GetHuman work together?

GetHuman has no relationship with Uber EATS and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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