UPS (UK) Help Pages

UPS (UK) Customer FAQ, Forum, and Online Help Desk

UPS (UK) Help @ ups.com
Customer Help
Average time to fix: (6 hours)
Busiest time: 9:30am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent UPS (UK) help topics searched

With Brexit issues our package is seemingly stuck in the UK, for * weeks now. Trying to...
Hi I ordered an item from US which has said this is at local post office since **th Jan...
*Z*E***V***********Need above tracking details please. *Thank you
Hi I would like to dress my kids up as ups delivery guys. Would you have some ups unifo...
*Z****VV********** - pl help**I need to urgently receive this delivery by tomorrow *Can...
What does held at warehouse mean. How long before it is released
*Z****Y*********** **It arrived at Stanford Le Hope at *-**am on Tuesday ** January. I...
We have a delivery from Spain. We tracked the shipment and it should have been delive...
My package is saying I need to pay import fees, but when I go online and select to pay...
My item was due for delivery yesterday but did not arrive - I have checked the tracking...
My parcel tracking number shows it is held in a UPS warehouse in Feltham ( GB )*I have...
We sent a delivery out on thursday **st jan with next day delivery and the package has...
I ordered a packeage from India. UPS have claimed to the seller they have made multiple...
My parcel with track number *Z**************** has been with you since **th and followi...
Hey I had a parcel collect by one of ur couriers I payed and printed labels too then I...
I am told by a UPS drop off station that i need to complete customs forms to return an...
I cannot get any information on *Z**E**E********** at all**Can you please find out what...

Get help with my issue

UPS (UK) Online Help at ups.com - Info & Stats

Help desk addresshttps://www.ups.com/upsemail/input?loc=en_GB&WT.svl=Footer
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time6
Rank amongst all ways to reach them4
Other means of communicationphone, email, web
Communication customer rating71%
Quality of help rating62%
Votes for online help43
When this was last updatedThu Jun 10 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number03457 877 877

UPS (UK) Help Pages: What to Know

This is the UPS (UK) help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for UPS (UK)'s best customer help page or faq or forum, this is the best entry point according to 7,974 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (03457 877 877) which we show above. Sometimes when you dig through the various help topics and volumes on ups.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from UPS (UK) agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting UPS (UK): General Information

UPS (UK) has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with UPS (UK) using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 03457 877 877 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like UPS (UK).

Do UPS (UK) and GetHuman work together?

GetHuman has no relationship with UPS (UK) and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!