UPS (UK) Help Pages

UPS (UK) Customer FAQ, Forum, and Online Help Desk

UPS (UK) Help @ ups.com
Customer Help
Average time to fix: (67 hours)
Busiest time: 3pm
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Recent UPS (UK) help topics searched

I send two parcels, one to Portugal (Gifts) and one to Poland (purchased items) recentl...
im unable to log onto my phone app or on my computer *i can verify my user Id but am u...
Good afternoon selling an item a buyer contacted me to purchase I was unsure however I...
Good Morning Nemenyi,**Our receiving center already spoke with the USP regarding our de...
Good morning, we have two packages pending delivery from an expedition of * packages, i...
UPS Package invoice received paid import duty - was to told by the person that took the...
I have outrageously high and disproportionate surcharges applied to a shipment I booked...
My tracking number is *Z**W**YD**********To Birmingham *I have been home since and they...
Your ref inv. ***********On the **th December you issued an invoice to me for £**.** fo...
Incomplete address * address not found package tracking number (*Z**R*R...
Incomplete address* address not found package with tracking number (*Z**R*R...
I need an invoice for fees for what I paid over the phone
I am waiting on a package estimated delivery was Monday now it is saying delivery day t...
parcel was not picked up because you had not sent a label. Please send a label so the...
I sent a parcel via ups on Dec *th with promised delivery to new York in * days. It is...
Hello *I have just spoken to ups on the phone about why my parcel came back to me. we s...
You received my package from alexander McQueen, but did not deliver it because you clai...

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UPS (UK) Online Help at ups.com - Info & Stats

Help desk addresshttps://www.ups.com/upsemail/input?loc=en_GB&WT.svl=Footer
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3pm
Average turnaround time67
Rank amongst all ways to reach them4
Other means of communicationphone, email, web
Communication customer rating81%
Quality of help rating88%
Votes for online help76
When this was last updatedWed Sep 28 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number03457 877 877

UPS (UK) Help Pages: What to Know

This is the UPS (UK) help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for UPS (UK)'s best customer help page or faq or forum, this is the best entry point according to 7,974 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (03457 877 877) which we show above. Sometimes when you dig through the various help topics and volumes on ups.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from UPS (UK) agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting UPS (UK): General Information

UPS (UK) has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with UPS (UK) using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 03457 877 877 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like UPS (UK).

Do UPS (UK) and GetHuman work together?

GetHuman has no relationship with UPS (UK) and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

UPS (UK) Contact Info

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