UPS (UK) Help Pages

UPS (UK) Customer FAQ, Forum, and Online Help Desk

UPS (UK) Help @
Customer Help
Average time to fix: (66 hours)
Busiest time: 1:15pm
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Recent UPS (UK) help topics searched

Hi, my info notice number is ************, I got this attempted delivery notice, howeve...
Package should have been delivered today but now coming tomorrow. Can I collect
my * parcels haven't been collected Ref: ***BF*CN**F*need to be picked up. customer waiting
Parcel attempted delivery nobody in. *Tracking says back at Feltham, can we collect fro...
Good Morning. I sent parcel from UK to Poland. When I tracking it I can see information...
My package was due today. I am now told it’s tomorrow but the concert is tomorrow.*Can...
Package not arrived. Was due today. Now told arriving tomorrow but the concert is tomorrow.
Hello, my package is stuck at a warehouse because it is missing delivery information. i...
We currently have an agreement with Amaxon vendor central to collect our orders when re...
Im waiting for a parcel collection * lewes mews Arundel Place Bn* *gr. Name is mcmahon...
this is the third delivery date and im still waiting for my package *z**y**y...
UPS Label Delivery **Z****T*DG********* when placing my order to have a parcel collecte...
Hi sent a parcel in the ********* to Michelle Falzon at * usher road Bow London E**HB...
I had a set of * wheels shipped by ups,on the day of delivery as the driver is unloadin...
I dropped a parcel of last Monday morning and the buyer has tracked the parcel so have...

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UPS (UK) Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:15pm
Average turnaround time66
Rank amongst all ways to reach them4
Other means of communicationphone, email, web
Communication customer rating80%
Quality of help rating89%
Votes for online help76
When this was last updatedFri Sep 29 2023 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number03457 877 877

UPS (UK) Help Pages: What to Know

This is the UPS (UK) help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for UPS (UK)'s best customer help page or faq or forum, this is the best entry point according to 7,974 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (03457 877 877) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from UPS (UK) agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting UPS (UK): General Information

UPS (UK) has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with UPS (UK) using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 03457 877 877 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like UPS (UK).

Do UPS (UK) and GetHuman work together?

GetHuman has no relationship with UPS (UK) and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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