Twitch Help Pages

Twitch Customer FAQ, Forum, and Online Help Desk

Twitch Help @ help.twitch.tv
Customer Help
Average time to fix: (70 hours)
Busiest time: 10:45am
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Recent Twitch help topics searched

Bonjour je ne peux plus me connecter sur twitch car authentification c est par sms et j...
Hello my name is frosty and I’m trying to get on into my old account frosty*on*claw but...
Hello, I forgot my password and i dont recived any email to resolve it.**Could you send...
I have been charged for this and I don't recall ordering this.
I forgot my password and the password reset guide you have set up won’t send me the ema...
I have emailed you guys regarding a gift card balance that I have under the wallet tab...
I feel like I should reach my affiliate level. I have of usually a minimum of * viewers...
I have had pretty steadily *,* or more people people streaming at a time period and at...
Could not get logged into my old account yesterday even after being charged a total of...
Hello, my current payment account status is on hold. Why do you limit my bits income? I...
I was being cyber bullied on the app and would like it fixed if the jamezyb*i account w...
My payout on twitch has been suspended because of some unknown reason. I would like to...
Hello there . I’m the*bearded*gamer**. I look at my total estimate this morning an...
After the Feb payout I had over $****. I checked my account today and it's not there, n...

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Twitch Online Help at help.twitch.tv - Info & Stats

Help desk addresshttp://help.twitch.tv
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time70
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating85%
Quality of help rating62%
Votes for online help24
When this was last updatedFri Aug 12 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Twitch Help Pages: What to Know

This is the Twitch help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Twitch's best customer help page or faq or forum, this is the best entry point according to 4,770 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on help.twitch.tv, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Twitch agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Twitch: General Information

Twitch does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Twitch one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Twitch.

Do Twitch and GetHuman work together?

GetHuman has no relationship with Twitch and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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