Twitch Help Pages

Twitch Customer FAQ, Forum, and Online Help Desk

Average time to fix: (77 hours)
Busiest time: 9:30am
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Tweet re: Refund a ChargeTweet re: Suspended AccountTweet re: Reset PasswordTweet re: Account AccessTweet re: Streaming or Download TroubleHelp with something else

Recent Twitch help topics searched

Someone naked @K*ristenRogers accused me of being someone and banned me. She is pure ev...
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want to change my phone number have no access to it or anything like that
i have just looked at my account it goes not have my email on it i can not change it he...
Not received the reset password email and it says i habe done it to much
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im having issues logging into my twitch account with Two-Factor Authentication i have t...
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Twitch Online Help at help.twitch.tv - Info & Stats

Help desk address
http://help.twitch.tv
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9:30am
Average turnaround time
77
Rank amongst all ways to reach them
1
Other means of communication
web
Communication customer rating
92%
Quality of help rating
69%
Votes for online help
30
When this was last updated
Wed Mar 25 2020 09:00:00 GMT+0000 (UTC)

Twitch Help Pages: What to Know

This is the Twitch help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Twitch's best customer help page or faq or forum, this is the best entry point according to 4,770 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on help.twitch.tv, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Twitch agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Twitch: General Information

Twitch does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Twitch one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Twitch.

Do Twitch and GetHuman work together?

GetHuman has no relationship with Twitch and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Twitch Contact Info

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