Thunderbird Help Pages

Thunderbird Customer FAQ, Forum, and Online Help Desk

Thunderbird Help @ support.mozilla.org
Customer Help
Average time to fix: (100 hours)
Busiest time: 9am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Help from a Real Person
If our free tools aren't enough, we partner with a BBB-accredited US company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with an expert

Thunderbird Online Help at support.mozilla.org - Info & Stats

Help desk addresshttp://support.mozilla.org/en-US/home
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time100
Rank amongst all ways to reach them1
Other means of communicationweb, twitter
Communication customer rating81%
Quality of help rating90%
Votes for online help45
When this was last updatedSun Jun 13 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Thunderbird Help Pages: What to Know

This is the Thunderbird help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Thunderbird's best customer help page or faq or forum, this is the best entry point according to 810 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.mozilla.org, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Thunderbird agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Thunderbird: General Information

Thunderbird does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Thunderbird using 2 different media: web, twitter. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Thunderbird.

Do Thunderbird and GetHuman work together?

GetHuman has no relationship with Thunderbird and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Speak to An Expert Now

We partner with a US-based expert help site to provide you with support techs 24/7. Enjoy a $1 one-week trial membership and chat with a real expert now.
Get Live Expert Help

Thunderbird Contact Info

Other Company Help Desks

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!