Tesco Help Pages

Tesco Customer FAQ, Forum, and Online Help Desk

Tesco Help @ tesco.com
Customer Help
Average time to fix: (37 hours)
Busiest time: 3:45pm
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Recent Tesco help topics searched

Hello I wondered if you could help me get a slot for delivery of shopping. We are ** ye...
I must have accidentally scanned my item twice and paid for * lots. I have my receipt t...
I am severely disabled have no immune system my husband had cancer operation recently I...
My partner and I are in full isolation and not allowed out.- both disabled - and I can...
Delivery for people in lsolation
Hello I was just wondering how long it would take to hear back on a job application?
I’m writing on behalf of my mother in law and her husband - they are an elderly couple...
I have been on hold for ** minutes every day from Monday to today trying to speak to so...
Hello ***I am trying to help an elderly neighbour who is struggling to get his grocerie...
I would like to Cancel my online account and under GDPR I want my information and data...
hi .just like to say we have been on Tesco online shopping.now we cant get on it for sh...
Hi, I know its a very difficult time, and all your staff are doing a splendid job. *My...
I am registered in the high risk group have a delivery this w* end but can not get anot...
I have tried to reach any agent for more than *days to say i would like to have more da...
Why can't i book slot all it shows unavailable
Hi.*I am a single mum to two sons with Autism*ADHD.*I rely on the Tesco delivery for my...
When is the best time to book a slot, I have had deliveries for years and now all I see...

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Tesco Online Help at tesco.com - Info & Stats

Help desk addresshttp://www.tesco.com/help/contact/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:45pm
Average turnaround time37
Rank amongst all ways to reach them4
Other means of communicationphone, web
Communication customer rating65%
Quality of help rating88%
Votes for online help51
When this was last updatedWed Jul 08 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number0800-591688

Tesco Help Pages: What to Know

This is the Tesco help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Tesco's best customer help page or faq or forum, this is the best entry point according to 2,814 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (0800-591688) which we show above. Sometimes when you dig through the various help topics and volumes on tesco.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Tesco agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Tesco: General Information

Tesco has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Tesco using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 0800-591688 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Tesco.

Do Tesco and GetHuman work together?

GetHuman has no relationship with Tesco and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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