Tesco Help Pages

Tesco Customer FAQ, Forum, and Online Help Desk

Tesco Help @ tesco.com
Customer Help
Average time to fix: (35 hours)
Busiest time: 10:15am
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Recent Tesco help topics searched

How do I change debit card details on online grocery account
Hi I have a question regarding my Tesco club card
I have lost my club card and want to reorder another to my new address please
I would like to leave a thank you to staff at Cumbernauld extra but can’t seem to find...
I can’t finalise my click & collect order for tomorrow. It keeps saying there s a probl...
No delivery when says its been delivered
My Tesco vouchers said they have been used
Hi i purchased a dressing gown from the Wrexham store on friday ,i went to a self serv...
Shopping today at Northampton store, when I offered my Daily Telegraph pre-paid coupon...
Hi, can someone help me, traver to Malta and it should been home from home data, clmall...
Trying to get a slot before Easter? No Easter priority slots open?
Can I use my tesco club card to pay money into a bank account
I accidentally put an item in the trolly and bought it home. I have not paid for it as...
Reported the phone stolen as it was lost then was found advised it was unblocked but is...
My sons phone is blocked I don't have the mobile number
Tesco chocolate brownie mix*Had.wrong instructions on it*No left over chocolate pieces???
Have lost club card voucher and can't speak to anyone on the club card phone number as...

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Tesco Online Help at tesco.com - Info & Stats

Help desk addresshttp://www.tesco.com/help/contact/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time35
Rank amongst all ways to reach them4
Other means of communicationphone, web
Communication customer rating63%
Quality of help rating86%
Votes for online help50
When this was last updatedFri Jul 01 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number0800-591688

Tesco Help Pages: What to Know

This is the Tesco help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Tesco's best customer help page or faq or forum, this is the best entry point according to 2,814 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (0800-591688) which we show above. Sometimes when you dig through the various help topics and volumes on tesco.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Tesco agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Tesco: General Information

Tesco has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Tesco using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 0800-591688 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Tesco.

Do Tesco and GetHuman work together?

GetHuman has no relationship with Tesco and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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