Tesco Help Pages

Tesco Customer FAQ, Forum, and Online Help Desk

Tesco Help @ tesco.com
Customer Help
  • It takes an average of 36 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 9am.
  • Common topics include Returns, Cancel order, Change order, Track order, Complaint, and more.
Since there is a phone number available, we have to recommend calling Tesco and talking to a real human being instead of searching their help site for answers.

Recent Tesco help topics searched

hi!i have to problem to purchase phones.Problem with payment.
Do you have extra delivery slots for elderly disabled customers? I do an order for my c...
Hi I was do some shopping in the store but before of this I make shop in another shop H...
can you tell me why i have not been recieving vouchers card no ****** ************
not been recieving any vouchers why
DeliveredDelivery date and timeThu ** Dec*Delivery Address**Home, GL**NX**Order number...
Why have they dropped the carrier bags that were biodegradable. It used to be that if y...
Will you send my new card to my currant address ? And can you confirm where you will se...
I have not a complaint, I wanted to report the excellent service from an employer yeste...
My car broke down in Tesco car park, I can’t take it now I will go tomorrow morning to...
Received an email from L raynold about a complaint I made on **th November **** and it...
I am waiting to hear back from Tesco credit card ..but seen on website they are closin...
How do I send an email as evidence for a claim to mismatch Link?
I am registered with Tesco for online deliveries using an email address that has been b...
Tesco have had a power cut causing a fire can't collect food at collection
I would like to order Tescos prune juice cartons on line, can you please tell me the ma...
i was overcharged how long does it take for a refund to go through i

Tesco Online Help at tesco.com - Info & Stats

Help desk addresshttp://www.tesco.com/help/contact/
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time36
Rank amongst all ways to reach them4
Other means of communicationphone, web
Communication customer rating64%
Quality of help rating87%
Votes for online help50
When this was last updatedWed Apr 17 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number0800-591688

Tesco Help Pages: What to Know

This is the Tesco help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Tesco's best customer help page or faq or forum, this is the best entry point according to 2,814 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (0800-591688) which we show above. Sometimes when you dig through the various help topics and volumes on tesco.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Tesco agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Tesco: General Information

Tesco has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Tesco using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 0800-591688 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Tesco.

Do Tesco and GetHuman work together?

GetHuman has no relationship with Tesco and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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