TaxAct Help Pages
TaxAct Customer FAQ, Forum, and Online Help Desk
Average time to fix: (38 hours)
Busiest time: 2pm
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Recent TaxAct help topics searched
Trying to make sure I filed my return to tax act I can’t find anything to verify this i...
In preparing the return the process stops at '' consent to use tax info''. Initially I...
Taxact, need to amend **** return. I want to reopen my **** online tax file and have t...
Locate my Agi from last year
I can’t locate my Agi
I cannot get the locality code entered on my state return. I try to go down the list t...
I filed my tax return usuing my W-* and transfer info on the W-* for both Federal & Sta...
So I filled out everything needed to finish my **** return my name is Nicholas J Grunna...
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recover account from ****
last year I was self employed but not this year. I have w*. How do I change my taxact...
Why was my return rejected
Having trouble filing my ****misc
I do not see any of the past year taxes under my account, and I need to import them int...
need help fixing the state portion of the return
I do not have a mobile phone is there a way to create an account so i can do my tax.Get help with my issue
TaxAct Online Help at taxact.com - Info & Stats
Help desk address
Department you interact with
Help desk hours
24 hours, 7 days
What is the busiest time for help
Average turnaround time
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Other means of communication
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When this was last updated
Mon May 18 2020 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number
TaxAct Help Pages: What to Know
This is the TaxAct help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for TaxAct's best customer help page or faq or forum, this is the best entry point according to 105,324 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (319-373-3600) which we show above. Sometimes when you dig through the various help topics and volumes on taxact.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from TaxAct agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting TaxAct: General Information
TaxAct has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with TaxAct using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 319-373-3600 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like TaxAct.
Do TaxAct and GetHuman work together?
GetHuman has no relationship with TaxAct and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.
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