Supercell Help Pages

Supercell Customer FAQ, Forum, and Online Help Desk

Supercell Help @
Customer Help
  • It takes an average of 69 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 3:45pm.
  • Common topics include Appeal Ban, Hacked Account, Recover Account, Refund a Charge, In Game Problem, and more.
In effort to save you time pouring over the various articles on Supercell's website, we put together our list of most popular questions and answers, as well as step-by-step guides to the hairiest customer service problems. We recommend you start there, and follow instructions specific to your issue.

Recent Supercell help topics searched

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I didn't change my mail id.**I just got this mail today. Also my phone number has been...
Some days ago my original clash of clans gmail has hacked... However i am able to get i...
i think Someone is using my account from another device. My account was already in town...
Not received verification code ** *Please check my account details and send verification code
Not received verification code
Mi anno rubato accaunt di villaggio clas of clan
My COC supercell ID expired and cannot login.*name: xonax*player tag: ****P*GP***EP...
Hello Supercell **My account is blocked, please help me to get it back.* Name...
Lost profile in royal been getting run around for * days * digit codes that do not work...
OK * days I've been trying to get my account back codes don't work player name dr death...
Someone else has changed my supercell ID email and hence I am unable to change it as it...

Supercell Online Help at - Info & Stats

Help desk address
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:45pm
Average turnaround time69
Rank amongst all ways to reach them6
Other means of communicationemail, facebook, twitter, web
Communication customer rating90%
Quality of help rating63%
Votes for online help635
When this was last updatedWed Feb 21 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Supercell Help Pages: What to Know

This is the Supercell help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Supercell's best customer help page or faq or forum, this is the best entry point according to 42,228 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Supercell agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Supercell: General Information

Supercell does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Supercell using 4 different media: email, facebook, twitter, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Supercell.

Do Supercell and GetHuman work together?

GetHuman has no relationship with Supercell and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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