Southwest Airlines Help Pages

Southwest Airlines Customer FAQ, Forum, and Online Help Desk

Southwest Airlines Help @
Customer Help
Average time to fix: (1 hours)
Busiest time: 2:15pm
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Recent Southwest Airlines help topics searched

When i try to make a purchase, it gives me an error message of *********. Please help
I cancelled a reservation for my sister and i last year (december ****). Now, I would l...
I cancelled a reservation for both my sister and me last year (december ****). Now I ne...
Need to speak to a Southwest agent at LGA. THIS CONCERNS AN EXPIRED VISA EXTENSION.
Need immigration help. Visa has expired, but he needs to travel today. Is it possible...
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need help with travel credits
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I need to get into my rapid rewards account and I don't remember the answers to the que...
I have questions about an airline ticket fort stepdaughters who are ** and **. We picke...
Check lost and found for a global entry card
Recording said call back on southwest not available
Can you buy a ticket using both points plus travel funds?
I HAVE A TICKET * ************* ROUND TRIP PHIL. TO ORLANDO, ****** RETURN *******. TH...
Need to speak with someone on accessing my account and receiving voucher- cannot get in...
I need to cancel a flight but just one part of it

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Southwest Airlines Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:15pm
Average turnaround time1
Rank amongst all ways to reach them5
Other means of communicationphone, web, facebook, twitter
Communication customer rating77%
Quality of help rating90%
Votes for online help3,656
When this was last updatedMon Jun 20 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-435-9792

Southwest Airlines Help Pages: What to Know

This is the Southwest Airlines help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Southwest Airlines's best customer help page or faq or forum, this is the best entry point according to 162,408 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-435-9792) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Southwest Airlines agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Southwest Airlines: General Information

Southwest Airlines has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Southwest Airlines using 4 different media: phone, web, facebook, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-435-9792 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Southwest Airlines.

Do Southwest Airlines and GetHuman work together?

GetHuman has no relationship with Southwest Airlines and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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