Skype Help Pages

Skype Customer FAQ, Forum, and Online Help Desk

Skype Help @ support.skype.com
Customer Help
Average time to fix: (55 hours)
Busiest time: 1:30pm
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Recent Skype help topics searched

Skype made two attempts to re-charge my account using the VISA on file. My bank (Bank o...
Even after making payment U.S number still shows expired
I got a U.S number. I made payment but it shows expired. I again made a payment but it...
I am using skype ap on my Iphone *S calling from Carribean to UK but i found out that i...
i can login with email
I just signed up for voicemail.**Can I record an outgoing message for my voicemail?
someone hackted my account on scype. I can not get there anymore. There is a new Passwo...
How did my account get money on it
skype number renewal, need to be re-activated, with new credit card expiration dates.
Skype Account: yan*skype *The three Skype Numbers...
I have renewed my Skype account on Jan * **** but the amount got debited twice .I want...
Although I pay £*.** for a subscription I have not been able to use the service to ring...
I already pay monthly for a subscription but since you changed the page I cannot get th...
i can't sing it is bloked
When I am the presenter in Skype I can't present and control the skype setting (unmute...
I've been using Skype for years. Until recently, my contacts cannot hear me but I can s...
My account balance is zero.

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Skype Online Help at support.skype.com - Info & Stats

Help desk addresshttps://support.skype.com/en/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:30pm
Average turnaround time55
Rank amongst all ways to reach them2
Other means of communicationchat, web
Communication customer rating65%
Quality of help rating69%
Votes for online help685
When this was last updatedSat May 08 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Skype Help Pages: What to Know

This is the Skype help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Skype's best customer help page or faq or forum, this is the best entry point according to 37,920 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.skype.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Skype agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Skype: General Information

Skype does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Skype using 2 different media: chat, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Skype.

Do Skype and GetHuman work together?

GetHuman has no relationship with Skype and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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