Skype Help Pages

Skype Customer FAQ, Forum, and Online Help Desk

Skype Help @ support.skype.com
Customer Help
  • It takes an average of 55 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 9am.
  • Common topics include Delete Account, Account Access, Refund, Dispute a Charge, Hacked Account, and more.
Start typing out the reason you want to get in touch with Skype. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.

Recent Skype help topics searched

Unable to screen share. Both Chrome and Skype are up-to-date. I see the window I want...
Good evening,*My husband and I met via Skype, about ** years ago. As the holidays are a...
I have a Skype number (***.***,****) and account. Basically the process is, f I rememb...
I have a Skype account but they gave me a new number that I don't have access to
Good Morning, I am trying to find my Skype account, I have recently had my microsoft of...
Receiving multiple ads in my email (**) per day. How can I STOP this inconvenience*(Har...
I cannot turn my camera on. I have been into options and everything is turned as it sho...
i cannot turn on my camera. I have been to profile pic,settings, audio visual and for v...
Trying to sign up on Skype for Mac desktop. Can't continuously prompted to "solve the...
hi, I cannot use skype
hi there im sipho i am helping out my uncle here, we want to find out does skype have a...
I activated noise cancelation by setting it on high but my students keep complaining th...
I have a skype number which is (**)********, this skype number has a monthly subscripti...
Hi yesterday my daughter purchased premium membership **** robux coins £*.**, this has...
since about the start of Dec *, **** can no longer make skype calls. I have a subscript...
I have a skype account under Christina Velgakis. My husband does too, under Emmanuel Ve...
Suddenly unable to call abroad to Europe! NO FREAKING WAY TO CONTACT YOU BY PHONE (unle...

Skype Online Help at support.skype.com - Info & Stats

Help desk addresshttps://support.skype.com/en/
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time55
Rank amongst all ways to reach them2
Other means of communicationchat, web, twitter
Communication customer rating67%
Quality of help rating67%
Votes for online help683
When this was last updatedFri Apr 19 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Skype Help Pages: What to Know

This is the Skype help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Skype's best customer help page or faq or forum, this is the best entry point according to 37,920 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.skype.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Skype agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Skype: General Information

Skype does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Skype using 3 different media: chat, web, twitter. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Skype.

Do Skype and GetHuman work together?

GetHuman has no relationship with Skype and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Skype Contact Info

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