SeatGeek Help Pages

SeatGeek Customer FAQ, Forum, and Online Help Desk

SeatGeek Help @
Customer Help
Average time to fix: (56 hours)
Busiest time: 3pm
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Recent SeatGeek help topics searched

Am being charged twice for my tickets. The second one overdrew my account the day befor...
Rolling stones concert for june **** is canceled because of covid virus not rescheduled...
My credit card was used to buy tickets that I did not purchase.
I purchased tickets in **** for a concert that was canceled due to Covid and was issued...
Please help me locate my Met tkts, game is tonight.
Was unable to reset my password. Kept requesting a link and it was never sent to my ema...
It was the day of the game and my tickets never populated on the website. *The Game was...
Bought * royals tickets for wrong date (June *rd). I bought * more for the correct dat...
I keep getting charged $*.** ,I checked and my bank is not connected nor is my debit ca...
I need my money refunded!! I’ve waited for a year, and they’ve rescheduled my event aga...
Usa mens soccer gold cup july **th childrens mercy parn kansas city ks. thought i bough...
I had tickets to Young blood concert cancelled was offered refund not to me but to acco...
I ordered tickets to Bruno Mars concert in Vegas on July *, ****. It's saying tickets s...
I purchased tickets for an event in **** that is now happening shortly. I CANNOT find...
I had tickets through seatgeek to the Mets game on **** that had gotten postponed. We c...
My ticket was canceled and reposted for $** more. It was not because they were unavailable.
I am very frustrated with SeatGeek. I have a $*** credit from the Washington Nationals...

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SeatGeek Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours10am-10pm EST
What is the busiest time for help3pm
Average turnaround time56
Rank amongst all ways to reach them3
Other means of communicationemail, twitter, web
Communication customer rating73%
Quality of help rating77%
Votes for online help337
When this was last updatedFri Jun 18 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

SeatGeek Help Pages: What to Know

This is the SeatGeek help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for SeatGeek's best customer help page or faq or forum, this is the best entry point according to 14,022 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from SeatGeek agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting SeatGeek: General Information

SeatGeek does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with SeatGeek using 3 different media: email, twitter, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like SeatGeek.

Do SeatGeek and GetHuman work together?

GetHuman has no relationship with SeatGeek and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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