SeatGeek Help Pages

SeatGeek Customer FAQ, Forum, and Online Help Desk

SeatGeek Help @
Customer Help
Average time to fix: (56 hours)
Busiest time: 3pm
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Recent SeatGeek help topics searched

Hey guys, I’m still waiting for my tickets.*Thanks **Rodrigo Monasterio
I accidentally booked the wrong Venue. I want VANCOUVER BC. My email is *****@***.com...
My Cell phone is acting up. My land line is *** *******. I accidentally booked the wron...
Why do I have to download an app or Join by facebook to by tickets one mother ******* T...
I am wanting specific seats ** & ** on Section B Row * for the C*line Dion concert in S...
I purchased tickets to a Justin Bieber concert and noticed that the seating on the floo...
Good Day,* *I send this email regarding the purchase of ** tickets for the Big East Tou...
Good Day,* *I send this email regarding the purchase of ** tickets. It looks like the b...
I ordered tickets from seat geek and got emails verifying the tickets have been confirm...
I can not verify my email. I put in my email and it tell me its not correct
I bought tickets for concert from seatgeek but then I received this email, "We were una...
I am trying to purchase BTS tickets in orlando and have found the perfect one however i...
I did not place a order and not able to sell tickets those tickets.
I was charged over * times more for my seats then their actual price. I'm not asking g...
Got seat geek tickets for. Rascals concert. My password is not working .. they want me...
Hi so I currently bought * tickets but with * separate transactions using the same cred...
I had a **% off code and I didn’t write it down. I’d like a to buy a pair of tickets...

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SeatGeek Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours10am-10pm EST
What is the busiest time for help3pm
Average turnaround time56
Rank amongst all ways to reach them3
Other means of communicationemail, twitter, web
Communication customer rating73%
Quality of help rating77%
Votes for online help336
When this was last updatedTue Jul 07 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

SeatGeek Help Pages: What to Know

This is the SeatGeek help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for SeatGeek's best customer help page or faq or forum, this is the best entry point according to 14,022 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from SeatGeek agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting SeatGeek: General Information

SeatGeek does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with SeatGeek using 3 different media: email, twitter, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like SeatGeek.

Do SeatGeek and GetHuman work together?

GetHuman has no relationship with SeatGeek and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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