SeatGeek Help Pages

SeatGeek Customer FAQ, Forum, and Online Help Desk

SeatGeek Help @
Customer Help
Average time to fix: (31 hours)
Busiest time: 10:45am
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Recent SeatGeek help topics searched

I ordered parking tickets for Dodger Stadium on August **th. I received an email sayin...
I am writing about order number **P*-*N*L*E*. I was told I could cancel these tickets...
I ordered tickets for New England Patriots and Pittsburgh Steelers game for September...
I purchased a parking pass for the UGA game at Sanford Stadium on September **th for th...
Bought Kevin James tickets and can’t locate them
Won’t accept my credit card but my account was charged
Hi I purchased Jason Aldean tickets around **:** last night ( ****) for tonight August...
I bought two tickets for a Kendrick Lamar concert in Kansas City Missouri. I cannot go...
I cannot solve this by myself, so stop waiting for me to solve it. I have spent hours...
Purchased * tickets below : You charged $** each plus **.** in fees, that is **% in fee...
Tickets were refunded to my acct act is locked. Trying to buy monarch tickets and use m...
Hi I’m not sure if I’m able to sell my tickets at barclays center Tuesday august **th...
I couldn't Download the seatgeek app.i use german playstore.How can i get my Tickets?
Did not receive tickets
I have lost all my login info for my seatgeek account. How can I recover the account? M...
Purchased Rolling Stones tickets for Buffalo NY ********. It was postponed due to pande...
I don't have the option to sell my tickets on my android app. When i click on my ticket...

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SeatGeek Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours10am-10pm EST
What is the busiest time for help10:45am
Average turnaround time31
Rank amongst all ways to reach them3
Other means of communicationemail, twitter, web
Communication customer rating89%
Quality of help rating93%
Votes for online help312
When this was last updatedMon Sep 26 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

SeatGeek Help Pages: What to Know

This is the SeatGeek help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for SeatGeek's best customer help page or faq or forum, this is the best entry point according to 14,022 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from SeatGeek agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting SeatGeek: General Information

SeatGeek does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with SeatGeek using 3 different media: email, twitter, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like SeatGeek.

Do SeatGeek and GetHuman work together?

GetHuman has no relationship with SeatGeek and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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