Scribd Help Pages

Scribd Customer FAQ, Forum, and Online Help Desk

Scribd Help @ scribd.com
Customer Help
  • It takes an average of 48 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 2pm.
  • Common topics include Account Setup, Overcharge on Account, Technical Support, Cancel Account, Account Access, and more.
Start typing out the reason you want to get in touch with Scribd. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.

Recent Scribd help topics searched

Hello this is Evaline Cheptoo, I am contacting you concerning the charges on my account...
I can't update my payment. I need help to update my payment card.
I have my monthly payment for Scribd taken out of my checking account automatically. L...
I submitted a ticket for this issue on March *th, but because of complications with the...
I am trying to pay my monthly fee and they wont allow any of my debit cards, or papal p...
I have asked even at *:** right after charge was issued*applied for a refund. I have he...
I was a member and canceled. Every month since I have been charged $*.**. I have had to...
I am being charged $*.** a month but I can't seem to sign in to get books. I sign in bu...
I am still being charged for unused service
I cancelled my subscription the day I joined the free trial and I was just charged...
Hello,*I was charged on my credit card and I have never used these services. Please fix...
I want to cancel this immediately my e-mail is scpohfc**@roadrunner .com I never author...
I never authorized you to take this money out of my account my e-mail is...
Hi I hve been charged but Scribd On November *st, December *nd and today December **th...
* refunds maria smith*Charged twice month of december ****, cancelled subscription in n...
I received a scribd gift card for * months and I cannot get it to work. I entered the g...
sir i havae uploaded by mistake wrong file*kindly delete it . kindly delete files uploa...

Scribd Online Help at scribd.com - Info & Stats

Help desk addresshttps://www.scribd.com/contact
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2pm
Average turnaround time48
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating76%
Quality of help rating85%
Votes for online help63
When this was last updatedSat Mar 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Scribd Help Pages: What to Know

This is the Scribd help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Scribd's best customer help page or faq or forum, this is the best entry point according to 1,602 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on scribd.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Scribd agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Scribd: General Information

Scribd does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Scribd one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Scribd.

Do Scribd and GetHuman work together?

GetHuman has no relationship with Scribd and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Scribd Contact Info

Other Company Help Desks

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!