Scribd Help Pages

Scribd Customer FAQ, Forum, and Online Help Desk

Scribd Help @
Customer Help
Average time to fix: (51 hours)
Busiest time: 10:15am
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Recent Scribd help topics searched

when I try to continue reading my book it says failed to open or cant find our server
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i have delete my scribd account but still you guys deducted my account bank
I need to cancel my subscription but don't remember my login information
I broke up with Todd Maxwell about one year ago after a * *** month relationship* Mr.Ma...
I created my Scribd account in Aug *nd it was ** day trial version and they asked me to...
I have my monthly payment for Scribd taken out of my checking account automatically. L...
I'd like someone to help me update my SCRIBD payment information. I see hat others have...
I can't update my payment details.
I have cancelled my membership and have been charged two months in a row now. I would l...
An account was opened and I want the account closed and have my PayPal account credited.
I want my subscription cancel, I also want the monthly charges to stop. I am also would...
I would like to cancel my subscription that i am not using, please cancel as soon as po...
Hello, today my money has been taken from my bank account by scribd. I figured out it w...
Hello,**Someone has stolen my identity and is using my cc to auto-deduct *.** USD from...
Dear Sir*Madam,**Today i.e. **st May ****, i received a SMS stating that Rs. ***.** hav...
Hi there! How come I can’t read on the laptop when in fact I can read on my phone? It’s...

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Scribd Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time51
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating73%
Quality of help rating88%
Votes for online help61
When this was last updatedWed Mar 03 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Scribd Help Pages: What to Know

This is the Scribd help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Scribd's best customer help page or faq or forum, this is the best entry point according to 1,602 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Scribd agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Scribd: General Information

Scribd does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Scribd one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Scribd.

Do Scribd and GetHuman work together?

GetHuman has no relationship with Scribd and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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