Royal Caribbean Cruise Lines Help Pages

Royal Caribbean Cruise Lines Customer FAQ, Forum, and Online Help Desk

Royal Caribbean Cruise Lines Help @ royalcaribbean.com
Customer Help
  • It takes an average of 34 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 10:45am.
  • Common topics include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program, and more.
Since there is a phone number available, we have to recommend calling Royal Caribbean Cruise Lines and talking to a real human being instead of searching their help site for answers.

Recent Royal Caribbean Cruise Lines help topics searched

I need to cancel a cruise and am getting a busy signal when I try to call any RCCL phon...
We’ve booked on a cruise from Venice in June already booked flights and * nights in Ven...
We have a cruise paid for on Anthem of the seas for the **th of May and another cruise...
Unable to make a payment on the website for my vacation. It says I need to contact cust...
Trying to make a payment online and received a message stating I needed to call in to m...
On the rhapsody of the seas cruise leaving Tampa December **, **** aboard ship I had a...
MY NAME IS ELENORA M. GRAHAM. I WAS BOOKED ON MARINER OF THE SEAS CRUISE FROM ******* T...
I have booked a cruise for my parents for xmas and I would like the itenary and luggage...
I need confirmation of prepaid
I have booked a cruise on Mariner of the seas reservation * ******* for February...
My suitcase got damaged when we got to Fortlauderdale port
Do your cruises offer Haemo Dialyses on board? If yes, what are the costs?**Please prov...
Do I need a passport to get on the royal Caribbean dream leaving Galveston to cozumel
I need to cancel my reservation.
I need to make changes to my existing reservation
My Husband left his cell phone in our stateroom *****. How can I find of anyone found i...
I need to know if anyone found the phone in our stateroom

Royal Caribbean Cruise Lines Online Help at royalcaribbean.com - Info & Stats

Help desk addresshttp://www.royalcaribbean.com/customersupport/contactUs.do
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time34
Rank amongst all ways to reach them3
Other means of communicationphone, web
Communication customer rating69%
Quality of help rating80%
Votes for online help37
When this was last updatedTue Feb 27 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-256-6649

Royal Caribbean Cruise Lines Help Pages: What to Know

This is the Royal Caribbean Cruise Lines help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Royal Caribbean Cruise Lines's best customer help page or faq or forum, this is the best entry point according to 6,348 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-256-6649) which we show above. Sometimes when you dig through the various help topics and volumes on royalcaribbean.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Royal Caribbean Cruise Lines agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Royal Caribbean Cruise Lines: General Information

Royal Caribbean Cruise Lines has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Royal Caribbean Cruise Lines using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-256-6649 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Royal Caribbean Cruise Lines.

Do Royal Caribbean Cruise Lines and GetHuman work together?

GetHuman has no relationship with Royal Caribbean Cruise Lines and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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