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How do I report a lost or stolen card?

Asked 6 months ago
If a customer wishes to report a lost or stolen card, Royal Bank of Canada typically advises taking immediate action to ensure account security. The first step usually involves locating the appropriate contact number on the bank’s website, which is frequently available under the customer support or contact us section. Once in contact with a representative, the customer may be guided through the process of verifying their identity, reporting the lost or stolen card, and possibly freezing their account to prevent unauthorized transactions. Following this, the customer can generally request a replacement card, which is usually issued promptly. Additionally, it is prudent to monitor account statements closely for any unauthorized activity. For specific procedures and the most accurate information, visiting the official Royal Bank of Canada website is often recommended, as it will provide up-to-date details on how to handle this type of situation.
Answered Jun 15th 2025

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