Riot Games Help Pages

Riot Games Customer FAQ, Forum, and Online Help Desk

Riot Games Help @
Customer Help
Average time to fix: (85 hours)
Busiest time: 2pm
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Recent Riot Games help topics searched

When I try to install Valorant, it gives me a screen that says something went wrong wit...
My valorant account is locked and I don't know why
Hallo Riot Support,**ich habe euch ein Ticket geschickt mit der Information, dass in me...
I dont know why im banned
habe mail erhalten das meine mail adresse ge*ndert wurde habe ich aber nicht beantragt...
Ich musste mich neu anmelden aber habe die tastertur meines Bruders benutzt bin dann re...
When will my account be returned? I paid my dues?
my level back to level *... all contract agent back to zero... how to fix it?
My valorant account has switched email to an email i do not recognise. I cant log in or...
My google account that I am using to sign in on valorant was hacked. Since then I can't...
I have moved to a different country and I need to change my region. I have moved from...
I accidentally bought prelude to chaos vandal and accidentally played a round with it a...
Hallo Riot Games ich habe zu unrecht ein Valorant zeitsperre gekriegt *ich habe *rde mi...
my account got hacked and before a few days i logged in and saw that its banned permane...
I get a low priority queue for being afk but the thing is I wasn’t even in the match
I same trouble with login in to my riot account please I need get some help

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Riot Games Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2pm
Average turnaround time85
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating76%
Quality of help rating95%
Votes for online help52
When this was last updatedTue Dec 06 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Riot Games Help Pages: What to Know

This is the Riot Games help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Riot Games's best customer help page or faq or forum, this is the best entry point according to 1,764 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Riot Games agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Riot Games: General Information

Riot Games does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Riot Games one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Riot Games.

Do Riot Games and GetHuman work together?

GetHuman has no relationship with Riot Games and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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