Riot Games Help Pages

Riot Games Customer FAQ, Forum, and Online Help Desk

Riot Games Help @
Customer Help
Average time to fix: (28 hours)
Busiest time: 9:30am
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Recent Riot Games help topics searched

I did not log on yesterday, however looking at my account match history from a friends...
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ticket not responded to ticket not respond tooooooooooooooooooooooooooooooooooooooooooo...
I just got back from a year deployment and dont remember the password or what email my...
hello i could get unban on my account i'm so sorry and i promise it'll never happen aga...
I keep getting *hour bans because my WIFI keeps cutting of I dont have the intention t...
I can't play wild rift it always says attempting to reconnect please fix it*I will be h...
My UPS order cannot be found. Label created December * but UPS has no physical package...
I have Been suspended, This is Wrong.
valorant client tell me to restart my pc to make it work as it did the first time i dow...
Riot Games sent me an email on Dec * saying my order had sipped. They provided a UPS tr...
i need ** valorant point at least...
League of Legends won't launch the game after champion selection on my macOS Big Sur. I...
hello my account has been stolen...i lost my phone..
To whom it may concern,**My name is Hayden Partain, and I play league of legends like m...

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Riot Games Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time28
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating70%
Quality of help rating65%
Votes for online help23
When this was last updatedMon Apr 12 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Riot Games Help Pages: What to Know

This is the Riot Games help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Riot Games's best customer help page or faq or forum, this is the best entry point according to 1,764 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Riot Games agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Riot Games: General Information

Riot Games does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Riot Games one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Riot Games.

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GetHuman has no relationship with Riot Games and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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