Qantas Airlines Help Pages

Qantas Airlines Customer FAQ, Forum, and Online Help Desk

Average time to fix: (36 hours)
Busiest time: 2pm
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Recent Qantas Airlines help topics searched

Hello when I first booked my reservation I had paid ** dollars to choose my seat and I...
Need seat assignments for flight March **, **** on Quantas AA**** to DFW (booked thro...
I filled out the form and sent it in and then provided information asked for. I keep g...
Nothing has happened yet. Still waiting to talk with a human being so I can get seat as...
Back in November I returned from Australia. In the process a flight (Q **** was delaye...
I have booked flights with qantas to Melbourne on **nd March. I am disabled and will b...
Please re-send Itinerary for Robert and Jennifer Waters for flight from Cairns to Brisb...
I had to change our flight due to illness. Ref is NCY**Z Flight was Cairns to Brisbane...
Make changes myself to a ticket booked through a travel agent.
Hi guys,**I need a previously issued boarding pass from November I have lost for compan...
Looking for an oh-hand bag sydsydqf*****
Need to know the cost of an extra bag on a one way flight.*Need a wheelchair from count...
My flight (Ref *MLGR*Q) from Honolulu to Sydney was switched from Jetstar to Qantas but...
I have a flight booked for January ** but cannot find my itinerary. I do not know my bo...
Missed my flight , need urgent help
change two return tickets from MEL to LAX
Hello, I need assistance with my seating assignment. I booked my flight thru american...
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Qantas Airlines Online Help at qantas.com.au - Info & Stats

Help desk address
http://www.qantas.com.au/travel/airlines/contacts/global/en
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
2pm
Average turnaround time
36
Rank amongst all ways to reach them
2
Other means of communication
phone, web
Communication customer rating
90%
Quality of help rating
66%
Votes for online help
601
When this was last updated
Fri Mar 27 2020 10:00:00 GMT+0000 (UTC)
Best phone number
800-227-4500

Qantas Airlines Help Pages: What to Know

This is the Qantas Airlines help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Qantas Airlines's best customer help page or faq or forum, this is the best entry point according to 19,428 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-227-4500) which we show above. Sometimes when you dig through the various help topics and volumes on qantas.com.au, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Qantas Airlines agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Qantas Airlines: General Information

Qantas Airlines has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Qantas Airlines using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-227-4500 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Qantas Airlines.

Do Qantas Airlines and GetHuman work together?

GetHuman has no relationship with Qantas Airlines and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.
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