PoshMark Help Pages

PoshMark Customer FAQ, Forum, and Online Help Desk

PoshMark Help @ poshmark.com
Customer Help
  • It takes an average of 8 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 2pm.
  • Common topics include Track an Order, Return an Order, Refund a Charge, Account Access, Missing Payment, and more.
Start typing out the reason you want to get in touch with PoshMark. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.

Recent PoshMark help topics searched

The cvv on my credit card is ***. That IS the correct cvv number. I have tried updati...
Mon produit se pr*sentait comme neuf. Des chaussures Dr Martens de ***$. Elles sont tr...
I received an offer to purchase my listing. What payment method options are there? How...
For selling, I posted an item on the app. One of the customers purchased it and made a...
Ordered sandals **.** from @lorielittlejoh never received them
Ordered sandals **.** that was charged on card *-**-** item never received ID **f**d...
My issue is: I was going to purchase a Michele watch from medina*k She is a seller on...
This is Hana Teima with username hanteim. I’m a first time seller at Poshmark. I tried...
Items I never even looked at was ordered on my behalf and I am going to be charged for...
I opened a Poshmark account and sold a pair of boots. In order to get the mailing label...
I have just placed an order (* items in one bundle) and the seller just told me that on...
How to put in my checking account so I can receive payments

PoshMark Online Help at poshmark.com - Info & Stats

Help desk addresshttps://poshmark.com/contact
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2pm
Average turnaround time8
Rank amongst all ways to reach them2
Other means of communicationemail, web
Communication customer rating55%
Quality of help rating70%
Votes for online help647
When this was last updatedFri Mar 01 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

PoshMark Help Pages: What to Know

This is the PoshMark help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for PoshMark's best customer help page or faq or forum, this is the best entry point according to 12,090 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on poshmark.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from PoshMark agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting PoshMark: General Information

PoshMark does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with PoshMark using 2 different media: email, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like PoshMark.

Do PoshMark and GetHuman work together?

GetHuman has no relationship with PoshMark and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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