PoshMark Customer FAQ

If you are unable to comment on an item, it may be due to app or website glitches, or the seller may have disabled comments for that listing. Try refreshing the page or logging out and back in. Ensure your app is updated to the latest version. If the problem persists, consider checking your internet connection or trying a different device.

If you've changed your phone number and are unable to receive the verification code, you can try using the email linked to your account for verification. If that does not work, there should be options available to update your phone number or verify your account through other means. Look for those options on the login or verification page.

If you're unable to receive a verification code to access your account, please ensure that your phone number is correct and that you have a good network connection. Check if you have any restrictions on receiving messages, such as blocking or filtering. You may also want to consider using an alternative phone number or email, if possible. There is a link to the most up-to-date contact information right here on this page you are viewing, which could assist you further.

If you've changed your phone number and cannot receive the login verification code, try using an alternate method for account recovery, such as verifying your email address. If that doesn’t work, there is a link to the most up-to-date contact information right here on this page that can assist you further.

To find out the shipping speed from a seller on PoshMark, check the listing detail page. Sellers typically indicate their handling time, which is the time it takes them to ship an item after a purchase. You can also view the seller's past shipping ratings in their profile, which may give you an idea of their shipping reliability and speed.