PoshMark Customer FAQ

If you see a message about having too many accounts, it may indicate that there is a duplicate or inactive account associated with your email. We recommend checking your email for any account-related notifications or trying to log in with different email addresses you might have used. Sometimes, clearing your browser’s cache or using a different browser can also help. If you're still having trouble, there is a link to the most up-to-date contact information right here on this page for further assistance.

Yes, it is possible to cancel an order on Poshmark, but there are specific conditions that apply. If you have purchased an item but it has not yet been shipped, you can request a cancellation directly through the app. The seller will be notified of your request and has the option to approve or decline it. If the seller has already shipped the item, cancellation is typically no longer possible. It is important to be aware that cancellations can impact both buyers and sellers. For buyers, it is advisable to carefully consider the purchase before finalizing it, and for sellers, timely shipping is encouraged to maintain positive ratings. If you find yourself needing to cancel an order, you may want to review the cancellation policies outlined in the Poshmark Help Center or similar resources available on the website. For the most accurate and current information, visiting the relevant section of the Poshmark website is recommended.

Error code 2002 typically indicates a login issue likely caused by connectivity problems or server issues. Ensure you have a stable internet connection and try logging in again. If the problem persists, consider restarting your device or the app.

There is a link to the most up-to-date contact information right here on this page that you are viewing. Please use that link to reach out to PoshMark directly for assistance with your order issue.

To request a replacement for the wrong size crocs you received, please follow the return process outlined in your PoshMark account. You will need to initiate a return through your order details and select the option for a replacement or refund. Make sure to follow the instructions provided for returning the item, and you should receive further guidance on obtaining the correct size.