What is Posh Protect and how does it work?

Posh Protect is a feature offered by Poshmark to ensure a secure and satisfactory shopping experience for users on the platform. It was developed to enhance buyer confidence by providing a layer of protection for transactions made through the Poshmark marketplace. When a buyer makes a purchase, Posh Protect guarantees that if the item is not as described, is damaged, or does not arrive at all, the buyer will be eligible for a return and a full refund. The process begins when a buyer receives an item they purchased. Upon receiving the package, the buyer has a specific window of time, usually three days, to inspect the item. During this inspection period, the buyer can confirm whether the item matches the description provided in the listing. If the item is not as expected, the buyer can initiate a return through the Poshmark app or website. If a return is initiated, Poshmark will provide a prepaid shipping label, allowing the buyer to send the item back at no additional cost. Once Poshmark receives the returned item and verifies that it meets the return criteria, the buyer’s payment will be refunded. This process helps to ensure that buyers feel secure in their purchases, knowing that they have recourse in case of issues. It is important for users to remember that to qualify for Posh Protect, the item must be returned in the same condition it was received, and the return must be initiated within the specified time frame. For more specific details regarding Posh Protect, including any updates or changes, it may be beneficial to refer to the official Poshmark website.