What is Posh Protect and how does it work?

Posh Protect is a buyer protection program offered by Poshmark, a fashion and accessories marketplace. It ensures that buyers receive their purchases as described and in good condition. If there is an issue with an order, such as a lost package, item not as described, or damaged during shipping, Posh Protect steps in to help resolve the problem. Buyers have three days from the delivery date to inspect their purchase and raise a claim if needed. Once a claim is opened, Poshmark facilitates communication between the buyer and seller to find a resolution. If they are unable to reach a solution, Poshmark offers full refunds, including shipping, for eligible cases. Posh Protect provides a secure platform for buyers to shop with confidence, ensuring a positive buying experience.