How do I track an order with PoshMark?

In a nutshell: Poshmark sellers typically ship orders within a few days, but delays can occur. Orders over $500 are sent to headquarters for authenticity verification. Customers can cancel orders if not

Christian Allen is the editor / author responsible for this content.
Apr 11, 2024

Introduction

Most Poshmark sellers ship their orders within a few days from purchase. Other times, it may take longer but customers can cancel the order if the item isn't shipped within seven days. For orders over $500, your orders are shipped to the headquarters first for the Posh Authenticate service (offered for free), to verify the authenticity of the luxury handbags and other premium items, before they're shipped. Poshmark customers usually receive their orders within 1-2 weeks, if there are no other delays. If you purchased items from Poshmark and want to track thm, use the guide below.

Sign in To Your Account

Enter the email address associated with your account and your password. You may also log in with your Google, Facebook or Apple, whichever account was used for purchasing the item you want to track.

How do I track an order with PoshMark? (Step 1)

Go to My Purchases

You can find this in your Profile menu. Click My Purchases and tap on the order you want to track.

How do I track an order with PoshMark? (Step 2)

Click on Order Status

You can check the order status by clicking on the item you want to track.

All Poshmark customers have Posh Protect. If the order doesn't get delivered or gets lost in transit, you can get a refund for the item's purchased. If the seller still hasn't shipped the order within seven days, you can cancel the order by selecting it in My Purchases and tapping Problems/Order Inquiry. You can tap on Delayed Order to cancel the order.

Orders that aren't shipped within 21 days are also automatically canceled.

How do I track an order with PoshMark? (Step 3)

Conclusion

Poshmark customers also have the option to expedite their orders via the United States Postal Service. For non-electronic devices, you can select Priority Mail and get the orders within 1-3 business days. For orders that contain electronics, you can choose USPS Ground Advantage and get the item in 2-5 business days. Do note that other factors can affect USPS shipment. There could also be a delay in some cases. For problems with your orders or other issues with your Poshmark items, please get in touch with Customer Support.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How do I track an order with PoshMark?

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