OkCupid.com Help Pages

OkCupid.com Customer FAQ, Forum, and Online Help Desk

OkCupid.com Help @ okcupid.com
Customer Help
Average time to fix: (34 hours)
Busiest time: 10:45am
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Recent OkCupid.com help topics searched

can't sign onto and renew my account
OK Cupid says that my cell is associated with another account. Perhaps I set a differe...
I got my account banned a long time ago for posting a picture that didn't meet guidelin...
The app won’t let me change my marital status
I have been logged out of my account and can’t seem to log back in. I put in my email t...
hey,*if i get an error message: profile cant be found for a previous match: is it becau...
I inputted my password was asked again and would not take the password and it is annoying
Firstly, I'd like to thank you for offering this service and for your help in advance...
Hi, I wish to get a refund for my OkCupid account, I have cancelled the membership but...
I deleted my account due to lack of response and impatience but want one back now. But...
I'm not getting messages.*I'll get notifications on my phone saying that so-and-so matc...
Can't get direct access to my account. Email address is *****@***.com
The settings tab of my account keeps changing my location to "Seychelles", despite me s...
I need my refund, since the application continued to charge me even though I cancelled...
I deleted my account but I am trying to redo and it is say email already being used...
I don't know what happened *about why did my account blocked???
hey*Is it possible to get a refund?*someone else did the Abo with my Phone and i really...

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OkCupid.com Online Help at okcupid.com - Info & Stats

Help desk addresshttp://www.okcupid.com/feedback
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time34
Rank amongst all ways to reach them1
Other means of communicationweb, email
Communication customer rating73%
Quality of help rating88%
Votes for online help62
When this was last updatedMon May 16 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

OkCupid.com Help Pages: What to Know

This is the OkCupid.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for OkCupid.com's best customer help page or faq or forum, this is the best entry point according to 11,478 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on okcupid.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from OkCupid.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting OkCupid.com: General Information

OkCupid.com does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with OkCupid.com using 2 different media: web, email. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like OkCupid.com.

Do OkCupid.com and GetHuman work together?

GetHuman has no relationship with OkCupid.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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