Office 365 Support Help Pages

Office 365 Support Customer FAQ, Forum, and Online Help Desk

Office 365 Support Help @ support.microsoft.com
Customer Help
Average time to fix: (31 hours)
Busiest time: 10:15am
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Recent Office 365 Support help topics searched

Purchased microsoft *** in August. Was encouraged to upgrade to family in October. Was...
I changed my debit card number. How to notify Microsoft?
I got an email that said my subscription is to expire on ******** but when I tried to u...
new office *** asked for a key to update
Purchased office *** *********. Stopped working yesterday. Need it working.
Microsoft Office *** Outlook email is sending but not receiving messages.*I purchased a...
Not receiving emails on web portal or outlook
can't get my ameritech.net email with Microsoft *** outlook any more. tried changing co...
my office *** expired early
i have not been able to install microsoft *** office. it has been trying to install for...
When I first tried the free ** day trial for *** I was told it wasn't needed as I had W...
Cannot receive messages
*. I have a family subscription and the others have been unable to Connect to ***.**. t...
I'm having trouble installing microsoft *** office family. I'm installing it on an exi...
I sign in id ***-***-**** password in Raider****. I want to cancel this subscription b...
cannot activate my new subscription
i got an authorized charge on my card for **.** and i never ordered micorsoft *** i wan...

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Office 365 Support Online Help at support.microsoft.com - Info & Stats

Help desk addresshttp://support.microsoft.com/contactus/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time31
Rank amongst all ways to reach them3
Other means of communicationphone, web
Communication customer rating55%
Quality of help rating55%
Votes for online help221
When this was last updatedTue May 04 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-865-9408

Office 365 Support Help Pages: What to Know

This is the Office 365 Support help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Office 365 Support's best customer help page or faq or forum, this is the best entry point according to 16,620 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-865-9408) which we show above. Sometimes when you dig through the various help topics and volumes on support.microsoft.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Office 365 Support agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Office 365 Support: General Information

Office 365 Support has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Office 365 Support using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-865-9408 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Office 365 Support.

Do Office 365 Support and GetHuman work together?

GetHuman has no relationship with Office 365 Support and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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