OfferUp Help Pages

OfferUp Customer FAQ, Forum, and Online Help Desk

OfferUp Help @
Customer Help
Average time to fix: (34 hours)
Busiest time: 3:30pm
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Recent OfferUp help topics searched

I’m requesting a refund to a counterfeit item. I received the bag and it’s fake and dam...
So we are trying to buy another machine through your app. And we had r account set up...
Hello, I’ve been trying to open the app but it just keeps saying oops something went wr...
New phone number so can't login due to two factor authentication going to old phone num...
I have a payment that has been pending for * weeks. *J*****@***.com. I need this deposit!
How do i re-list items of mine that have been for sale quite a long time ago?
Every time I sold a item the cancel order help
Hi. I don't want to use my bank card or account online. How else can I be paid the mo...
I recently paid $**.** for promote plus as to promote my **** BH Ultimate Hard tail mou...
I want to discontinue my membership.
I got scam with *** dollars today for a fake ps* I can provide proves and pictures I ne...
I have sold * items and have not been paid for the items I sold amounting close to...
I am not getting any view on my listing please fix it as soon as possible i really need...
I was banned for "violating community rules or policies." This happened immediately upo...
i can buy or sale anything on my account im using my mac i dont have a phone butt when...
Can't log into my account even though I've reset my password so I need help to fix thi...

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OfferUp Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:30pm
Average turnaround time34
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating73%
Quality of help rating95%
Votes for online help445
When this was last updatedMon May 16 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

OfferUp Help Pages: What to Know

This is the OfferUp help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for OfferUp's best customer help page or faq or forum, this is the best entry point according to 41,178 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from OfferUp agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting OfferUp: General Information

OfferUp does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from OfferUp one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like OfferUp.

Do OfferUp and GetHuman work together?

GetHuman has no relationship with OfferUp and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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