OfferUp Help Pages

OfferUp Customer FAQ, Forum, and Online Help Desk

OfferUp Help @ help.offerupnow.com
Customer Help
  • It takes an average of 34 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 3:30pm.
  • Common topics include Refund an Order, Can't Contact Seller, Problem With The App, Missing Payment, Can't Login, and more.
Start typing out the reason you want to get in touch with OfferUp. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.

Recent OfferUp help topics searched

I have several antiques that I would like to sell via your company. I got the applicati...
Purchased an item Ray-Ban from Trevor Forsey after I put down the purchase the seller...
I have sent * messages to a Nina from Phoenix, arizona. I want to purchase the Bennett...
I did not realize my payments were going to a closed bank account. The payment failed...
Offer up,*I already filled these papers out for you a week or so ago. But I did it yet...
I purchased an item on OfferUp yesterday with the "Buy Now" button (MacBook Air M...
I need a refund my purchase, since the provider didnt ship it.
I want to cancel paid order.
I have not received shipping labels for items sold yesterday. I accepted offer but no s...
I order a Canon camera *D Mark IV used in they sent me a envelope with a mask when I ar...
I ordered a camera on OfferUp and the guy sent a mask. I got home right after my *-day...
I need help to cancel a return

OfferUp Online Help at help.offerupnow.com - Info & Stats

Help desk addresshttps://help.offerupnow.com/hc/en-us
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:30pm
Average turnaround time34
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating73%
Quality of help rating95%
Votes for online help445
When this was last updatedSat Mar 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

OfferUp Help Pages: What to Know

This is the OfferUp help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for OfferUp's best customer help page or faq or forum, this is the best entry point according to 41,178 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on help.offerupnow.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from OfferUp agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting OfferUp: General Information

OfferUp does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from OfferUp one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like OfferUp.

Do OfferUp and GetHuman work together?

GetHuman has no relationship with OfferUp and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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