OfferUp Help Pages

OfferUp Customer FAQ, Forum, and Online Help Desk

OfferUp Help @
Customer Help
Average time to fix: (36 hours)
Busiest time: 1pm
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Recent OfferUp help topics searched

Hello! My name is Brian Watson and I am trying to get my old OfferUp account email...
Verification keeps getting denied for TruYou.
Hi i purchased a lg stylo * march **th and i recieved a message saying the seller hasn...
I can’t ask about anything or see my messages basically can’t check my account
* hers niw cant text anymore going just this sitr
I need help more then problem tomaney to text have hard Tim e texting
My OfferUp account isn’t receiving or sending messages
I would no longer be apart of Offer up and have for some time tried to deactivate my ac...
I am having a few issues with the app. First, the messages from the day before are all...
First of all, is this offerup?
Was trying to buy a item when My boyfriend got a message on his phone about violating g...
My account was deactivated and I can't login to send them an email to find out how to r...
Good Afternoon ,*I am balancing my companies credit card and on ******** we received a...
Error letter bc I sent a message that said “what do you need my email for I’m will ing...
I want to change the phone number from **********. To **********.*My email on the the p...
Hello*I want to change my contact number on my account please this is RMS Motors
patienceparker***@** ** ** ** **.** ** ** this email somehow posted on my page. So I C...

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OfferUp Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1pm
Average turnaround time36
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating71%
Quality of help rating56%
Votes for online help443
When this was last updatedSun Apr 11 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

OfferUp Help Pages: What to Know

This is the OfferUp help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for OfferUp's best customer help page or faq or forum, this is the best entry point according to 41,178 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from OfferUp agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting OfferUp: General Information

OfferUp does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from OfferUp one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like OfferUp.

Do OfferUp and GetHuman work together?

GetHuman has no relationship with OfferUp and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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