OfferUp Help Pages

OfferUp Customer FAQ, Forum, and Online Help Desk

Average time to fix: (40 hours)
Busiest time: 9am
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Recent OfferUp help topics searched

My account was wrongfully deleted, I would like it restored.
Hello.*Long time ago, my account was deactivate wrongly. I deleted a post and then put...
Hi, *I own a moving company and I would like to ask question about how I can get my com...
I never received my package
Hi, I sent $*** to a seller through PayPal for a designer wallet through Offerup. He ha...
I sold item and offer up gave me recipe that my money will be deposited within * days w...
Took a payment without my authorization.
I cannot verify my email on offerup because I do not receive the email in my inbox or s...
My account was deleted because I briefly had the latest Amazon Firestick posted. I mean...
I can't sign in. Forgot my password.*I request a new password. But then you guys keep t...
I sold a phone to a person on the app and it was a scam how do I take care of the situa...
My account was taken away i had *** dollars ready for deposit*Items were shipped and re...
My account has an error, my $*** was supposed to be deposited on my bank account i don...
Hi I want to change my address on OfferUp how can I do that?
Im having trubles posting my items on offerup .. my name is Gemma and my email account...
My name is Paulina and my offerup user account is *****@***.com im having issues postin...
Hi guys my name is Mari Luna im having issues posting my items on the app this is my em...
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OfferUp Online Help at help.offerupnow.com - Info & Stats

Help desk address
https://help.offerupnow.com/hc/en-us
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9am
Average turnaround time
40
Rank amongst all ways to reach them
1
Other means of communication
web
Communication customer rating
67%
Quality of help rating
60%
Votes for online help
440
When this was last updated
Tue Jan 21 2020 10:00:00 GMT+0000 (UTC)

OfferUp Help Pages: What to Know

This is the OfferUp help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for OfferUp's best customer help page or faq or forum, this is the best entry point according to 41,178 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on help.offerupnow.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from OfferUp agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting OfferUp: General Information

OfferUp does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from OfferUp one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like OfferUp.

Do OfferUp and GetHuman work together?

GetHuman has no relationship with OfferUp and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

OfferUp Contact Info

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