North American Power Help Pages

North American Power Customer FAQ, Forum, and Online Help Desk

Average time to fix: (59 hours)
Busiest time: 10:45am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Help with: Setup serviceHelp with: Book appointmentHelp with: Change appointmentHelp with: Meter readingHelp with: Cancel serviceHelp with something else

North American Power Online Help at napower.com - Info & Stats

Help desk address
https://www.napower.com/about-us/contact-us
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
10:45am
Average turnaround time
59
Rank amongst all ways to reach them
2
Other means of communication
phone, web, email
Communication customer rating
79%
Quality of help rating
62%
Votes for online help
22
When this was last updated
Sun Sep 16 2018 09:00:00 GMT+0000 (UTC)
Best phone number
888-313-9086

North American Power Help Pages: What to Know

This is the North American Power help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for North American Power's best customer help page or faq or forum, this is the best entry point according to 54 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-313-9086) which we show above. Sometimes when you dig through the various help topics and volumes on napower.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from North American Power agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting North American Power: General Information

North American Power has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with North American Power using 3 different media: phone, web, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-313-9086 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like North American Power.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!