Nordstrom Help Pages

Nordstrom Customer FAQ, Forum, and Online Help Desk

Nordstrom Help @ shop.nordstrom.com
Customer Help
Average time to fix: (36 hours)
Busiest time: 1:15pm
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Recent Nordstrom help topics searched

Today I visited Nordstrom at Ala Moana Center Honolulu, Hawaii to have a store associat...
On Thursday, June **, I was shopping at Nordstram Rack, Gateway Center in Brooklyn, acc...
Quiero saber si compro una stroller puedo recoger en la tienda cercana ami cada
Hi When I ordered the Lanc*me foundation, I ordered * in order to take advantage of the...
I purchased Nike Airforce One sneakers for my daughter on ****. They were too big so I...
My account name is LU.*My account email is *****@***.com*My order is *********.*My ship...
I received my order * ********* on April *nd. One of the items that I ordered (Item...
waste my time **** ***
sent gift card weeks ago *Tracking with UPS*Card Been traveling across country Was in M...
Identity theft. Fraudulent account opened.
Received the wrong item.
I would like to cancel my credit card with Nordstrom I planned to pay with cash when I...
Unable to send gifts. Site only lets me put in my address
I would like to send compliments to JARED D. who currently works at Nordstrom Ala Moana...
Want to order gift cards.
name is Oghenekevwe T. Jemine employee ID ********, I currently work at Nordstrom Rack...
Looking for womens boots. So many to choose from. Want a good quality boot with pointed...

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Nordstrom Online Help at shop.nordstrom.com - Info & Stats

Help desk addresshttp://shop.nordstrom.com/c/customer-service?origin=footer
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:15pm
Average turnaround time36
Rank amongst all ways to reach them2
Other means of communicationphone, web, email, facebook, twitter, chat
Communication customer rating93%
Quality of help rating62%
Votes for online help63
When this was last updatedTue Oct 04 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-282-6060

Nordstrom Help Pages: What to Know

This is the Nordstrom help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Nordstrom's best customer help page or faq or forum, this is the best entry point according to 4,914 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-282-6060) which we show above. Sometimes when you dig through the various help topics and volumes on shop.nordstrom.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Nordstrom agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Nordstrom: General Information

Nordstrom has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Nordstrom using 6 different media: phone, web, email, facebook, twitter, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-282-6060 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Nordstrom.

Do Nordstrom and GetHuman work together?

GetHuman has no relationship with Nordstrom and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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