Metrobank Help Pages

Metrobank Customer FAQ, Forum, and Online Help Desk

Metrobank Help @
Customer Help
Average time to fix: (83 hours)
Busiest time: 9:30am
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Recent Metrobank help topics searched

i can't retrieve my username and password for my metrobank online banking
please kindly send me the update on my metrobank online banking username and password f...
i can't access my new mobile number on my metrobank online banking username and password
i can't access my new mobile number on my metrobank online banking
how can i get my metrobank online banking username and password for my metrobank online...
They deducted a money from my account and it's been a couple of months now. It say ET M...
I want my money to be dispute. They've been charging ET MCI on my account even though I...
I book a flight Tuguegarao to Manila using my card. I did not receive any confirmation...
Inquiries for opening an acct as beneficiary
i can't receive my otp or email to access my new mobile number.
i can't access my new mobile number. i *and i forget my username and password.and pleas...

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Metrobank Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time83
Rank amongst all ways to reach them3
Other means of communicationemail, phone, web
Communication customer rating83%
Quality of help rating82%
Votes for online help57
When this was last updatedThu Sep 29 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number+63-02-8700700

Metrobank Help Pages: What to Know

This is the Metrobank help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Metrobank's best customer help page or faq or forum, this is the best entry point according to 5,190 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (+63-02-8700700) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Metrobank agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Metrobank: General Information

Metrobank has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Metrobank using 3 different media: email, phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number +63-02-8700700 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Metrobank.

Do Metrobank and GetHuman work together?

GetHuman has no relationship with Metrobank and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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