Metrobank Help Pages

Metrobank Customer FAQ, Forum, and Online Help Desk

Average time to fix: (53 hours)
Busiest time: 2pm
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Recent Metrobank help topics searched

Wanna change my contact number in metrobank credit card info. and inquire if i can stil...
need to know if my previous paid amount was delivered
Hello I have remittance from home credit do you have open bank near antipolo city
hello i want to change my phone number on my credit card so i can received promo codes...
How can i cancel * delete my mobile banking? I cant log in anymore my email add..and...
I would like you to help we regarding my Mobile banking app, I forgot my user ID, I've...
Real time cash payment over the counter. Where can we pay besides Cebuana?
I was charge twice with my netflix subscription, i already contact netflix and said to...
hello how i know my account number IBAN
I need update on my Transferwise transaction its not been reflected on my Gcash account...
I got a charge of et ETMCI on my account without my knowledge *can you help me with this
I used instapay to transfer my funds to my other bank, until now its not yet reflecting...
i have several ET MCI SALES recently on my MBTC Debit Card with Account ***********. Ev...
ET MCI SALE just charged me with *** pesos something on my metrobank account. i didn’t...
I am trying to enroll to my online banking, my card number and the sample is only ** di...
My account is disabled
My account is temporary disabled
Get help with my issue

Metrobank Online Help at secureforms.c3vault1.com - Info & Stats

Help desk address
https://secureforms.c3vault1.com/forms/mymetrobank/contact-us.asp
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
2pm
Average turnaround time
53
Rank amongst all ways to reach them
3
Other means of communication
email, phone, web
Communication customer rating
77%
Quality of help rating
88%
Votes for online help
27
When this was last updated
Fri Mar 27 2020 09:00:00 GMT+0000 (UTC)
Best phone number
+63-02-8700700

Metrobank Help Pages: What to Know

This is the Metrobank help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Metrobank's best customer help page or faq or forum, this is the best entry point according to 5,190 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (+63-02-8700700) which we show above. Sometimes when you dig through the various help topics and volumes on secureforms.c3vault1.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Metrobank agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Metrobank: General Information

Metrobank has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Metrobank using 3 different media: email, phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number +63-02-8700700 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Metrobank.

Do Metrobank and GetHuman work together?

GetHuman has no relationship with Metrobank and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.
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