Meralco Help Pages

Meralco Customer FAQ, Forum, and Online Help Desk

Meralco Help @ meralco.com.ph
Customer Help
Average time to fix: (9 hours)
Busiest time: 10:45am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Meralco help topics searched

Dear Meralco,**Good Day!**Please be advised that we did not receive our Meralco Electri...
I paid bill for * months, but i got another bills again.
Itanong lang po sna kung magkno ang total amount due po namin kasi po ngtataka kami bki...
I am trying to pay my bill via Gcash*Gcredit. I scanned the barcode for the MRN., but i...
I am here in bayad center to pay my bills but i need a reference number.*Please send me...
Please help me to get a reference number to pay my bills in a bayadcenter.asap*My SIN...
I want to get a reference number for me to pay bills in bayadcenter.?*I dont have a bil...
wala pong kuryente dito sa lugam malolos bulacan
Can we pay our bills thru our credit card?
I wanted to pay my electricity bill yet i want to do it on installment however I havr n...
Need ko po ng MRN FOR MY BILL
Hi , would just like to ask how can I update and change the name on our Meralco Billing...
Good day! **Sir*Ma'am,**How come that our bill period is from Feb-June? We are already...
please send somebody here at address **** prudencio st. sampaloc manila account name to...
Paano ang computation mg April to May **** bill? Bakit parang ang taas nman po ng bill...
Hi meralco we just wanted to confirm regarding with our balance from previous billing h...
hi, i want to report my latest current bill consumption with a due date of July **. i...

Get help with my issue

Meralco Online Help at meralco.com.ph - Info & Stats

Help desk addresshttp://www.meralco.com.ph/contact-us/overview
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time9
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating66%
Quality of help rating89%
Votes for online help20
When this was last updatedSat Nov 21 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Meralco Help Pages: What to Know

This is the Meralco help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Meralco's best customer help page or faq or forum, this is the best entry point according to 828 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on meralco.com.ph, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Meralco agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Meralco: General Information

Meralco does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Meralco one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Meralco.

Do Meralco and GetHuman work together?

GetHuman has no relationship with Meralco and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!