Meralco Help Pages

Meralco Customer FAQ, Forum, and Online Help Desk

Average time to fix: (70 hours)
Busiest time: 3:15pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Get help with my issue

Meralco Online Help at meralco.com.ph - Info & Stats

Help desk address
http://www.meralco.com.ph/contact-us/overview
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
3:15pm
Average turnaround time
70
Rank amongst all ways to reach them
1
Other means of communication
web
Communication customer rating
76%
Quality of help rating
79%
Votes for online help
46
When this was last updated
Sat Aug 18 2018 08:00:00 GMT+0000 (UTC)

Meralco Help Pages: What to Know

This is the Meralco help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Meralco's best customer help page or faq or forum, this is the best entry point according to 828 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on meralco.com.ph, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Meralco agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Meralco: General Information

Meralco does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Meralco one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Meralco.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!