Meralco Help Pages

Meralco Customer FAQ, Forum, and Online Help Desk

Meralco Help @ meralco.com.ph
Customer Help
Average time to fix: (71 hours)
Busiest time: 2pm
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Recent Meralco help topics searched

How can i pay bill online
Good day. Ang meter po nmin ay nasa loob ng bakuran gusto po nmin ipalipat s labas ng b...
I forgot my password in meralco app then suddenly my account was locked because of tryi...
I just want to follow up my re connection for our meter. The last time i visit your bra...
Still walang dumating na inspector dito samin since thursday ang pangako nila pupunta...
Hnd ko po alam Kung bkit kme na nagbabayad nman khit mahirap pero gumagawa ng paraan pa...
makikiusap po sana ako na ikabit ang power ng kurtente namin kasi wala po kami ilaw pin...
I want to know my meralco statement of account..until now , we have no billings receive...
Yes.. gud day.. *Latest bill kopo kase ay umabot ng **k mahigit so hinde na nabayaran n...
kindly check my billing statement
I received my latest billing which is due on May **, ****, which states:*Billing period...
Greetings! *I would like to clarify my monthly billing in my electrical consumption. It...
hihingi po sana ako ng summary bills ko at total amount na naibayad ko. gusto ko lang p...
Meralco sent me the billing adjustment and mentioned as below: **, we were informed tha...
Good morning. I got my two disconnection notices on Feb. *th. In fact, there were three...
January **, ******Good day!**This e-mail is written at the directive of the Knights & A...
problem regarding our poste dito sa aming kalye dhil sa ilang months ng walang ilaw ang...

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Meralco Online Help at meralco.com.ph - Info & Stats

Help desk addresshttp://www.meralco.com.ph/contact-us/overview
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2pm
Average turnaround time71
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating77%
Quality of help rating78%
Votes for online help45
When this was last updatedFri May 20 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Meralco Help Pages: What to Know

This is the Meralco help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Meralco's best customer help page or faq or forum, this is the best entry point according to 828 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on meralco.com.ph, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Meralco agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Meralco: General Information

Meralco does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Meralco one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Meralco.

Do Meralco and GetHuman work together?

GetHuman has no relationship with Meralco and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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