McAfee Help Pages

McAfee Customer FAQ, Forum, and Online Help Desk

McAfee Help @ service.mcafee.com
Customer Help
Average time to fix: (10 hours)
Busiest time: 10:45am
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Recent McAfee help topics searched

I have tried multiple times to get my virus protection on a new computer and it won't t...
Macafee antivirus purchased with key but not installed software whn product key install...
I keep receiving an email from *****@***.com*purporting to be a survey for Sainsburys...
Update Anti-virus security on my at home desktop computer.
I want to talk to someone personally, period. I am calling thye state attorney general...
want explanations for charges incurred
Please stop trying to sell me your*service,I will contact the FCC if you*persist it is...
I was charged a renewal fee and do not have mcafee
Recieved email ****** at *am. Renewal due, offered pc speedup, FREE until **th JUNE. T...
$***.** was deduct out of my checking account, would like to cancel product and receive...
I have MaAfee, and it has an ad blocker. Many web sites ask you to disable the ad bl...
I want to cancel the renewal
I paid for renewal on Feb **, **** I need to make sure we have the anti-virsus b*c a po...
I have recently purchased a new laptop and receive ** days free McAfee protection. I h...
I have installed the free trial version of McAfee LiveSafe Premium * by mistake instead...
I'd like to know what devices are protected because I only have * desktop. I need to sp...
* mysterious charges from mcafee, i want to know what they are

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McAfee Online Help at service.mcafee.com - Info & Stats

Help desk addresshttp://service.mcafee.com/default.aspx?lc=2057&cid=39355http://service.mcafee.com/default.aspx?lc=2057&cid=39355
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time10
Rank amongst all ways to reach them5
Other means of communicationphone, chat, web, email, facebook, twitter
Communication customer rating83%
Quality of help rating94%
Votes for online help22
When this was last updatedSat Aug 01 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-847-8766

McAfee Help Pages: What to Know

This is the McAfee help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for McAfee's best customer help page or faq or forum, this is the best entry point according to 9,162 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-847-8766) which we show above. Sometimes when you dig through the various help topics and volumes on service.mcafee.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from McAfee agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting McAfee: General Information

McAfee has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with McAfee using 6 different media: phone, chat, web, email, facebook, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-847-8766 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like McAfee.

Do McAfee and GetHuman work together?

GetHuman has no relationship with McAfee and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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