McAfee Help Pages

McAfee Customer FAQ, Forum, and Online Help Desk

McAfee Help @ service.mcafee.com
Customer Help
Average time to fix: (10 hours)
Busiest time: 3:30pm
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Recent McAfee help topics searched

I have just renewed my McAfee Total Protection but I had no protection for the last few...
my mcafee keeps installing ad uninstalling, please help! theres no icon on my desktop...
i have had **.** took out without my order no email say its coming out i would like a r...
bonjour*,depuis * jours je ne suis plus prot*g* pour mon ordinateur.vous me demander de...
I wish to cancel my subscription. I currently have Norton and can't afford to pay for both.
Unable to download McAfee protection after paying for * years.
Activacion de mi cuenta como partner.
Was charged and had already canceled this service
Charged and had already canceled the service
I need a refund. I was auto charged for the anti virus but I no longer use the computer
Trying to get a refund. I do not receive your * digit codes you send and I am not prepa...
I am trying to get a refund on purchases I made from McAfee, to no avail. Yesterday I w...
I requested a refund on my purchases from McAfee as my computer crashed and I no longer...
went to turn on computer, wouldn’t turn on. five minutes later get text something to th...
went to turn on computer, wouldn’t turn on. five minutes later get text something to t...
I purchased your Total Protection plan and have had issues with the VPN not staying con...
I am trying to purchase the Mccaffe security system. I can't place my order from the US...

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McAfee Online Help at service.mcafee.com - Info & Stats

Help desk addresshttp://service.mcafee.com/default.aspx?lc=2057&cid=39355http://service.mcafee.com/default.aspx?lc=2057&cid=39355
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:30pm
Average turnaround time10
Rank amongst all ways to reach them5
Other means of communicationphone, chat, web, email, facebook, twitter
Communication customer rating78%
Quality of help rating63%
Votes for online help77
When this was last updatedMon Feb 22 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-847-8766

McAfee Help Pages: What to Know

This is the McAfee help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for McAfee's best customer help page or faq or forum, this is the best entry point according to 9,162 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-847-8766) which we show above. Sometimes when you dig through the various help topics and volumes on service.mcafee.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from McAfee agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting McAfee: General Information

McAfee has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with McAfee using 6 different media: phone, chat, web, email, facebook, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-847-8766 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like McAfee.

Do McAfee and GetHuman work together?

GetHuman has no relationship with McAfee and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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