Match.com Help Pages

Match.com Customer FAQ, Forum, and Online Help Desk

Match.com Help @ match.com
Customer Help
Average time to fix: (7 hours)
Busiest time: 1pm
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Recent Match.com help topics searched

I signed up for match i paid a year in advance. My account was charged, then a few hou...
I have been texting “ Daniel Robinson for three days now, he repeats himself several ti...
You have a commercial with an individual with * siblings and one with ** siblings. May...
i want to cancel my subscription
I was charged $** today and I wanted to cancel and I never signed up for $** and someth...
Cancellation. I dont want another month. Id like a refund
I did not subscribe to match.com. I am receiving tons of emails and It looks like I’m g...
My free trial it want working well plz give me afik nap * free days? Thanks
I paid for match com but when i go on the app it says i need to upgrade and i can not g...
Requesting a free trial before a subscription commitment after bad experiences. Thank you
I am trying to see if I have to pay more money to receive messages from people that like me
I would like my picture and information removed from match. Com. I cancelled my subscri...
I cant use match.com on my cell phone cause my phone numbercant be verified and i calle...
I want a representative to delete my account on match.com today
I was scammed by one of the profiles on Match. I have lots of information to share with...
I would like to reinstall my service which I have paid for
An account was created with my email and the site isn’t letting me remove or unsubscribe.

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Match.com Online Help at match.com - Info & Stats

Help desk addresshttp://www.match.com/help/contactus.aspx
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1pm
Average turnaround time7
Rank amongst all ways to reach them3
Other means of communicationphone, web
Communication customer rating81%
Quality of help rating86%
Votes for online help7,221
When this was last updatedMon May 03 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-926-2824

Match.com Help Pages: What to Know

This is the Match.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Match.com's best customer help page or faq or forum, this is the best entry point according to 227,046 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-926-2824) which we show above. Sometimes when you dig through the various help topics and volumes on match.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Match.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Match.com: General Information

Match.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Match.com using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-926-2824 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Match.com.

Do Match.com and GetHuman work together?

GetHuman has no relationship with Match.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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