Match.com Help Pages

Match.com Customer FAQ, Forum, and Online Help Desk

Match.com Help @ match.com
Customer Help
Average time to fix: (7 hours)
Busiest time: 10:45am
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Recent Match.com help topics searched

I want to cancel subscription.
I would like a refund as the app never ever worked I have already canceled and would li...
Someone has taken over my profile and is sending “likes “ and responding to women as if...
need help getting into my account. It is not a oassword issue. I get a message that th...
I cannot open my Match account despite changing password a suggested. Message states...
I was chatting with one my connections and all my messages went away and I can't receiv...
ISSUES WITH SUBSCRIPTION
I was charged for $***.** on my visa for a match account that I did not agree too. I u...
I am not able to log in to my account*Message: there is a problem with your account*Thi...
Cancel payment so I wont be charge next month
I want to cancel my subscription I do not like it I'm not enjoying it and I want to can...

Get help with my issue

Match.com Online Help at match.com - Info & Stats

Help desk addresshttp://www.match.com/help/contactus.aspx
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time7
Rank amongst all ways to reach them3
Other means of communicationphone, web
Communication customer rating80%
Quality of help rating87%
Votes for online help7,222
When this was last updatedFri May 20 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-926-2824

Match.com Help Pages: What to Know

This is the Match.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Match.com's best customer help page or faq or forum, this is the best entry point according to 227,046 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-926-2824) which we show above. Sometimes when you dig through the various help topics and volumes on match.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Match.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Match.com: General Information

Match.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Match.com using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-926-2824 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Match.com.

Do Match.com and GetHuman work together?

GetHuman has no relationship with Match.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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