Match.com Help Pages

Match.com Customer FAQ, Forum, and Online Help Desk

Average time to fix: (7 hours)
Busiest time: 9am
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Recent Match.com help topics searched

I noticed on my pics that I'm interested on. I started seeing as of last week where it...
Was blocked don’t know why, new on this site but not happy want a full refund.
Not able to log in to match.com **R*****@***.com**Looks like profile was hacked over th...
Y'all charged me *** dollars and some change. I immediately cancelled and deactivated...
I wrote up something as my summery and was shocked to get a message saying in was offen...
I accidentally purchased a subscription and wanted to get refunded
You blocked my account more than ** hours ago. I paid for my subscription... I emailed...
I had a really bad experience today, I am going to be going to the police,how do I remo...
I paid for * month subscription. Why cant I read my messages? Do I have to purchase ano...
I just paid forv* months to view and communicate but yet I am not able to access all fe...
I want to report a man who left me standing alone in a parking garage.*I feel very str...
You double billed me without permission I need immediate response
Want to cancel everything from Match..all information... Photos...conversations..etc.
I got the * year subscription and I was trying to call to and now the want me to pay a...
When I go into the message portion of every member, it displays a message that says " T...
Unable to log into my Match.com account.*Username: *****@***.com*Password: Fun-With-Don
Sending out messages when im not sending them.
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Match.com Online Help at match.com - Info & Stats

Help desk address
http://www.match.com/help/contactus.aspx
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9am
Average turnaround time
7
Rank amongst all ways to reach them
3
Other means of communication
phone, web
Communication customer rating
85%
Quality of help rating
82%
Votes for online help
7,217
When this was last updated
Thu Feb 20 2020 09:00:00 GMT+0000 (UTC)
Best phone number
800-926-2824

Match.com Help Pages: What to Know

This is the Match.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Match.com's best customer help page or faq or forum, this is the best entry point according to 227,046 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-926-2824) which we show above. Sometimes when you dig through the various help topics and volumes on match.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Match.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Match.com: General Information

Match.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Match.com using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-926-2824 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Match.com.

Do Match.com and GetHuman work together?

GetHuman has no relationship with Match.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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Match.com Contact Info

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