Marks & Spencer Help Pages

Marks & Spencer Customer FAQ, Forum, and Online Help Desk

Marks & Spencer Help @
Customer Help
Average time to fix: (17 hours)
Busiest time: 10:15am
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Recent Marks & Spencer help topics searched

I ordered two sets of ladies pyjamas one blue owl set and one pink floral! The pink flo...
I placed an order on the web for * jumpers and a coat, received via e-mail your acknowl...
I returned a pair of trousers over * weeks ago ...& i haven't received a refund
I wanted to order some Christmas hampers and my staff discount card isn’t working could...
I’m living abroad for a short time and wanted to order some Christmas hampers for my fa...
I’ve ordered a wooden bed frame , do you assemble
When will your Gin snow ball gold liquor be in stock at your M&S store at Kingsway, Der...
Re. Get human *******’**Your store at Kingsway Derby. I want to order your Gin Snow gol...
When will your Gin Snow globe liquor eve in stock at your Kingsway Derby store?*Thank y...
l am returning a dress l bought online in the sale. I paid by credit card and my rewar...
Hello there!, If possible, I would just like to know whether the M & S Cafes will...
I ordered * items only two were received despite * being shown on the order summary or...
i have tried everyday i can on the survey site. complete failure!!!!!!!!!!!**Alan Donag...
Good morning,*I try to use a reduction code valid until ****** ****, but it doesn't wor...
I tried ordering some baby clothes yesterday to send directly to a friend. I could not...
Yy**************You keep telling me you have sent a link to change my password as I hav...
I have a scam message purporting to come from M&S. You may wish to follow up. I attachD...

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Marks & Spencer Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time17
Rank amongst all ways to reach them4
Other means of communicationphone, facebook, web
Communication customer rating75%
Quality of help rating80%
Votes for online help28
When this was last updatedSat Jun 19 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number+44-0845-609-0200

Marks & Spencer Help Pages: What to Know

This is the Marks & Spencer help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Marks & Spencer's best customer help page or faq or forum, this is the best entry point according to 1,212 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (+44-0845-609-0200) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Marks & Spencer agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Marks & Spencer: General Information

Marks & Spencer has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Marks & Spencer using 3 different media: phone, facebook, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number +44-0845-609-0200 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Marks & Spencer.

Do Marks & Spencer and GetHuman work together?

GetHuman has no relationship with Marks & Spencer and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Marks & Spencer Contact Info

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