Marks & Spencer Help Pages

Marks & Spencer Customer FAQ, Forum, and Online Help Desk

Marks & Spencer Help @ marksandspencer.com
Customer Help
Average time to fix: (43 hours)
Busiest time: 3:45pm
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Recent Marks & Spencer help topics searched

I resolved my problem by making a trip to nearest store ( Edinburgh) where assistant ca...
Why did you stop selling the plump sultanas situated with dry fruits and nuts. They wer...
I am a member of Marks and Spencer Premier Club. I have had a Marks and Spencer Credit...
I am trying to get my MS account up to view for my credit card on a newer IPad on aan...
This is a question about a product you said was going to be available in your stores wh...
Hi, I had a instant voucher from m& s on my phone from work, it dos not have abar code...
Yesterday I purchased in store some gift vouchers*I paid by card contactless Barnstapl...
Trying to buy pair of men's cotton chinos. Filters on Web site not functioning properly...
Dear M and S I recently bought some new knickers from you and was shocked to find th...
I am in the US and have been desperate to purchase a clothing item (Pure Cotton Vertica...
I would like you to note that I do NOT have a mobile phone. Sometimes this causes me d...
hello, i wanted to email you, i noticed to sign a petition for the RSPCA about quality...
I need to update an account and report a death. None of the phone lines appear to be wo...
I am expecting a delivery of clothes and Received an order with items I did not place...
Dear Marks&Spencer, My name is Olivia Mordhorst and I am a year * student in Nord Angli...
i have not recieved my order for of * pack high rise shorts mulberry order...
i have not recieved my order from you which was due for delivery on ** --** -**** my na...

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Marks & Spencer Online Help at marksandspencer.com - Info & Stats

Help desk addresshttps://www.marksandspencer.com/gp/contact
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:45pm
Average turnaround time43
Rank amongst all ways to reach them4
Other means of communicationphone, facebook, web
Communication customer rating65%
Quality of help rating70%
Votes for online help54
When this was last updatedMon Oct 03 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number+44-0845-609-0200

Marks & Spencer Help Pages: What to Know

This is the Marks & Spencer help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Marks & Spencer's best customer help page or faq or forum, this is the best entry point according to 1,212 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (+44-0845-609-0200) which we show above. Sometimes when you dig through the various help topics and volumes on marksandspencer.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Marks & Spencer agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Marks & Spencer: General Information

Marks & Spencer has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Marks & Spencer using 3 different media: phone, facebook, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number +44-0845-609-0200 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Marks & Spencer.

Do Marks & Spencer and GetHuman work together?

GetHuman has no relationship with Marks & Spencer and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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