Lyft Help Pages

Lyft Customer FAQ, Forum, and Online Help Desk

Average time to fix: (38 hours)
Busiest time: 3:15pm
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Recent Lyft help topics searched

I need my **** W* so I can file my taxes.
I have not gotten. Discount on any ride yet but payed for the discount. I do not know m...
ON **** *** @ *:** PM MY ACCOUNT WAS CHARGED *** BY "LYFT" I have never used you servi...
How can I remove a vehicle that I no longer own off my account?
Can you pay for Lyft with cash
As I was saying that I would like this money put back on my account so that I can go on...
On feb.*, I found a second charge for the amount of **.**. This charge was not done by...
They over charged a ride I didn't took.
I am being charged for scheduling * trips because your app would not accept the time i...
I was charged several times on my debit card for rides I NEVER called for the latest in...
My friend use my card. To pay for a ride And we canceled the ride Within ** seconds of...
I have a pending $**.** charge. I am not a Lyft customer. I am not a uber customer. I d...
I want to know do you have service in blaineville QC and if you do how much does it cos...
My phone broke yesterday. I have a replacement on its way but that will take time. I wa...
Yesterday I canceled a trip because I sent a message to the driver who had gone from th...
I left my iPhone in the car this evening(*********) around * pm.*Driver name was Onur K...
I am trying to see if I left my keys in the car.*I had a ride arranged by Concierge thi...
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Lyft Online Help at lyft.com - Info & Stats

Help desk address
https://www.lyft.com/help/contact/passenger
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
3:15pm
Average turnaround time
38
Rank amongst all ways to reach them
1
Other means of communication
web, twitter
Communication customer rating
88%
Quality of help rating
71%
Votes for online help
2,069
When this was last updated
Wed Feb 19 2020 09:00:00 GMT+0000 (UTC)

Lyft Help Pages: What to Know

This is the Lyft help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Lyft's best customer help page or faq or forum, this is the best entry point according to 564,714 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on lyft.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Lyft agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Lyft: General Information

Lyft does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Lyft using 2 different media: web, twitter. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Lyft.

Do Lyft and GetHuman work together?

GetHuman has no relationship with Lyft and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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