Lyft Help Pages

Lyft Customer FAQ, Forum, and Online Help Desk

Lyft Help @ lyft.com
Customer Help
Average time to fix: (38 hours)
Busiest time: 9:30am
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Recent Lyft help topics searched

The wrong Driver picked me up and didn’t bring me to my destinations
My bank card is illegally being used. ***.** in charges in * days. Please contact me as...
I scheduled a ride to get my dog groomed in about * months ago, but that ride isn't on...
I had to schedule a ride at *am for my parents to go to the airport. I scheduled it two...
I see that I was over charged on my card for a ride twice and I'm having trouble gettin...
I can't sign in...error message. (Driver application is not eligible driving with lyft...
Canceled a ride request with lyft and still got charged for the full amount. How can I...
The Lyft document uploader won't except my official receipt for registration renewal in...
I am being charged from Lyft. For a ride I never got there were no drivers found but yo...
I tried to download new Lyft app to my new cellphone & use a coupon that expired today...
I am having a problem uploading insurance for Hyre car...I was told they can't except b...
Question: If you make a Lyft reservation * weeks ahead, do you get a reminder of your r...
I'm a driver trying to update my registration. I renewed my registration, but won't rec...
When I request a lyft I am presented with * different prices and associated with those...
I bought a card its not working says error
Hi I have a judgment for a employee from lyft.Where do I send the writ for wage garni...
I changed my phone number now lyft can't find my ride history or my old account. I need...

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Lyft Online Help at lyft.com - Info & Stats

Help desk addresshttps://www.lyft.com/help/contact/passenger
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time38
Rank amongst all ways to reach them1
Other means of communicationweb, twitter
Communication customer rating83%
Quality of help rating66%
Votes for online help2,074
When this was last updatedWed May 18 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Lyft Help Pages: What to Know

This is the Lyft help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Lyft's best customer help page or faq or forum, this is the best entry point according to 564,714 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on lyft.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Lyft agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Lyft: General Information

Lyft does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Lyft using 2 different media: web, twitter. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Lyft.

Do Lyft and GetHuman work together?

GetHuman has no relationship with Lyft and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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