Light In The Box Help Pages

Light In The Box Customer FAQ, Forum, and Online Help Desk

Light In The Box Help @
Customer Help
Average time to fix: (54 hours)
Busiest time: 9:30am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Light In The Box help topics searched

Ordered a doll ** inches girl doll* fashion doll for **.**. But got doll clothes instea...
on may **th we ordered and paid for a watch from you £**.** via paypal. Could you plea...
The order does not appear on my phone as I never did it, but the payment was done. Are...
Argent d*bit* et je n' ai pas acc*s * ma commande
I recently purchased some LED lights from your site and I was charged for them but when...
I tried to order insured delivery. I pressed the dot beside the option and it darkened...
I bought a $*** shower system from light in the box last October. Finally got around to...
Ich habe einen Overall erhalten und auch bezahlt dann eine Rechnung *ber einen zweiten...
Non ricevuto il pacco. E staro gi* pagato
Hab ein packet an)LightInTheBox zur*ck gesendet. Kundenservice behauptet das nie etwas...
Paket ist nicht angekommen. Bitte Geld zur*ck. **************
Hi I was about to order two pairs of water shoes - and the delivery has doubled to...
Where is my order ****************
Ich habe f*r meine Tochter * x Ants **GB USB-Stick USB-Festplatte USB *.* Metal lieblic...
I ordered on April **th and did not get the goods until now.
I ordered and paid (credit card Visa) UK size ** for a dress from the Wedding Shop - Mo...
I ordered a dress from Light in the Box, never got it. The shipping address was wrong a...

Get help with my issue

Light In The Box Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time54
Rank amongst all ways to reach them1
Other means of communicationweb, email, twitter, facebook
Communication customer rating80%
Quality of help rating89%
Votes for online help545
When this was last updatedSun Jul 12 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Light In The Box Help Pages: What to Know

This is the Light In The Box help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Light In The Box's best customer help page or faq or forum, this is the best entry point according to 36,708 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Light In The Box agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Light In The Box: General Information

Light In The Box does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Light In The Box using 4 different media: web, email, twitter, facebook. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Light In The Box.

Do Light In The Box and GetHuman work together?

GetHuman has no relationship with Light In The Box and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Light In The Box Contact Info

Other Company Help Desks

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!