Light In The Box Help Pages

Light In The Box Customer FAQ, Forum, and Online Help Desk

Light In The Box Help @ lightinthebox.com
Customer Help
Average time to fix: (54 hours)
Busiest time: 9:30am
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Recent Light In The Box help topics searched

j'ai passer une commande pour un costume homme,et je n'es jamais re*u la confirmation p...
I want to receive the money back that I was charged with during the shipping with duty...
My product not recived
I'm checking my order ********* and it informs me i dont have any order. I ordered a t...
Received defective items and want to return them but have no way of reaching them. Also...
I want to return the products but I can't find out how to. Unable to find their custome...
Received product and it was defective. Attempted to return it but not able to contact t...
Have detective product and unable to return it. Also, unable to locate how charge was p...
Trying to place order, see cart, I ordered before and it ask for password. Tried using...
i want to pay my order but i get always the information "Keine g*ltige Versandart momen...
Hallo habe bei ihnen was bestellt und immer noch nicht erhalten.einen rosa Rocksack
Hallo habe meine Ware immer noch nicht erhalten.einen Rucksack in rosa.habe *ber PayPal...
Order ******** not yet delivered and ordered *****.
Bonjour, je n'ai jamais re*u ma commande et maintenant j'ai d*m*nag*.. je demande * ce...

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Light In The Box Online Help at lightinthebox.com - Info & Stats

Help desk addresshttp://www.lightinthebox.com/r/contact-us.html
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time54
Rank amongst all ways to reach them1
Other means of communicationweb, email, twitter, facebook
Communication customer rating80%
Quality of help rating89%
Votes for online help545
When this was last updatedFri Jun 18 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Light In The Box Help Pages: What to Know

This is the Light In The Box help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Light In The Box's best customer help page or faq or forum, this is the best entry point according to 36,708 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on lightinthebox.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Light In The Box agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Light In The Box: General Information

Light In The Box does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Light In The Box using 4 different media: web, email, twitter, facebook. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Light In The Box.

Do Light In The Box and GetHuman work together?

GetHuman has no relationship with Light In The Box and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Light In The Box Contact Info

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