KitchenAid Help Pages

KitchenAid Customer FAQ, Forum, and Online Help Desk

KitchenAid Help @ kitchenaid.com
Customer Help
Average time to fix: (69 hours)
Busiest time: 1:45pm
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Recent KitchenAid help topics searched

Kitchenaid mixer isn’t acting right and I have had it less than a year
Need to start return of small appliance
My new kitchenaid artisan stand mixer had a broken head motor lock right out of the box...
Trying to find out why my order hasn't shipped, trying to call, no * answer phone
I need to return my kitchen aid mixer that I bought for someone as a gift. They already...
*.* year old refrigerator dead. Repairman out on Wednesday and said should be under war...
Need hub gear for KitchenAid stand mixer. Hub gear which is mounted to shaft common to...
My relatively new * speed kitchen aid hand mixer will not accept one of the beaters int...
I purchased one of your ovens this year which has the "proof" option. It shows that the...
Bought * set of ceramic knives on kitchen aids website. The chef knife is chip and need...
Placed an order. Got a call about order being back ordered. Need help but neither ch...
Why can't I find a KitchenAid standup mixer anywhere? I've looked all over online, even...
My order is still not received. It was supposed to be to me in December *. I was told t...
I just texted you please call me at ***-***-****
I purchased aKSM*** mixer at my local target and the flex edge was missing
I need an order update. The product has not shipped. Order number **********
I got an email saying my countertop mixer order has been delayed, and to click on a but...

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KitchenAid Online Help at kitchenaid.com - Info & Stats

Help desk addresshttp://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:45pm
Average turnaround time69
Rank amongst all ways to reach them5
Other means of communicationphone, email, web
Communication customer rating68%
Quality of help rating85%
Votes for online help761
When this was last updatedWed Jun 29 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-422-1230

KitchenAid Help Pages: What to Know

This is the KitchenAid help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for KitchenAid's best customer help page or faq or forum, this is the best entry point according to 13,086 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-422-1230) which we show above. Sometimes when you dig through the various help topics and volumes on kitchenaid.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from KitchenAid agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting KitchenAid: General Information

KitchenAid has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with KitchenAid using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-422-1230 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like KitchenAid.

Do KitchenAid and GetHuman work together?

GetHuman has no relationship with KitchenAid and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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