Khan Academy Help Pages
Khan Academy Customer FAQ, Forum, and Online Help Desk
Khan Academy Help @ khanacademy.zendesk.comCustomer Help
- It takes an average of 8 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 9am.
Help for your specific problem
Start typing out the reason you want to get in touch with Khan Academy. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.
Recent Khan Academy help topics searched
i want to know if your online request for donations is legitimate
I need to change my email address to receive your message. I gave the wrong one...
I am wanting to access a site on Khan Academy however it is asking me for a donation. I...
I want to access some Khan Academy sites however it is asking me for a donation. Is thi...
Need to do a records request with KHAN Academy
Im trying to get my student just to log in and do work. Its not showing what he did ye...
I login as a student to see what was on their page, and now I am black out to where I c...
When I log in on this computer as a student, it grays everything out. I can see inform...
I am seeking to have free tutoring in Spanish and French in preparation for college ent...
I switched my age to a student's age on my work email b*c I wanted to see the student v...
I want to speak to a live person about this program.
i cant open practicing at your site they are asking for some donation or some amount is...
I am a school counselor and parent is asking for a private tutor to help her *th grade...
my account is as a teacher but im a student
how to change the math from one grade to another
I am having difficulty in Math for College. I had Brain Surgery and recently found out...
i didnt understand a scale
Khan Academy Online Help at khanacademy.zendesk.com - Info & Stats
Help desk addresshttps://khanacademy.zendesk.com/hc/en-us
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time8
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating88%
Quality of help rating79%
Votes for online help55
When this was last updatedSat Apr 13 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Khan Academy Help Pages: What to Know
This is the Khan Academy help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Khan Academy's best customer help page or faq or forum, this is the best entry point according to 6,792 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on khanacademy.zendesk.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Khan Academy agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Khan Academy: General Information
Khan Academy does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Khan Academy one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Khan Academy.
Do Khan Academy and GetHuman work together?
GetHuman has no relationship with Khan Academy and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.