Keurig Help Pages

Keurig Customer FAQ, Forum, and Online Help Desk

Keurig Help @
Customer Help
Average time to fix: (5 hours)
Busiest time: 9am
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Recent Keurig help topics searched

The back part of my machine that is under the water reservoir has water in it and it’s...
I have a Keurig Duo that I received for Christmas ****. It suddenly a couple weeks ago...
Only brews *** carafe instead of full. Remaining water pools in coffee filter basket an...
I purchased a Kuerig duo a month and a half ago. The pot side only worked properly one...
Good Morning,**My Keurig machine will not brew. I cleaned it and tried to descale it b...
My coffee make has a smell this morning like burning wires, bought in may at kohl’s. Wh...
I just wrote it all out
I am unable to place an order due to broken web page. I am ***% out of tea and no way t...
Three month old keurig will not turn on
We’ve had our keurig for a long time. I refilled the water container, and I start to br...
Machine says not ready
Keurig model ***B**********. Need instructions to descale. Thank you
I received a Keuriq that. Leaks on my counter every time I make a cup of coffee. Don’t...
Keurig will not turn on after less than a year usage.
I have trouble ordering my * oclock decaffeinated coffee *I like to have the same order...
Descaleing my keurig because the light on the top said descale. I used the Keurig Desca...
Keurig broke. The place you put the pod won’t close tight

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Keurig Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time5
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating82%
Quality of help rating87%
Votes for online help25
When this was last updatedSun May 22 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-901-2739

Keurig Help Pages: What to Know

This is the Keurig help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Keurig's best customer help page or faq or forum, this is the best entry point according to 10,266 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-901-2739) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Keurig agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Keurig: General Information

Keurig has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Keurig using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-901-2739 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Keurig.

Do Keurig and GetHuman work together?

GetHuman has no relationship with Keurig and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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