Keurig Help Pages
Keurig Customer FAQ, Forum, and Online Help Desk
Average time to fix: (5 hours)
Busiest time: 2:15pm
Recent Keurig help topics searched
Keurig compact will not turn on. Power button is on but none of the others. How can i g...
I am on my *rd Keurrig Machine!! The first one lasted a year and a half, when it starte...
The lid that is closed on the coffee pod will not close. To get the lid to close you ha...
Necesito que alguien me atienda en el reclamo que les hago por equivocaci*n pague por...
I have bought * Keurig coffee makers * as gifts * for me I also demoed for you at Macys...
I tried to register our new Keurig Mini on line but it said the Serial number is not co...
It won’t pull water from the tank
My machine won’t **** the water out of the tank
I wanted to take a survey from Keurig, the program doesn't work. I wanted the company...
Keurig light stays on but cup size lights do not flash to allow cup size choice. It d...
The single cup brewing system k** I have, has stopped working.*It will make a sound tha...
Hi, a few years ago I got a keurig as a gift. I'm*Not a coffee drinker so I didn't ope...
It stopped heating up and will not brew, all I hear is a click. I’ve read to try and tr...
My keurig is flashing on and off and won’t fully power up!
hello my Keurig coffee machine as just stopped working all of a sudden, it as told me t...
My coffee maker just stopped working it sounds like it is going to go but trickles abou...
I have a K-Latte. I cleaned it and now it won’t power off and the blues lights stay on...Get help with my issue
Keurig Online Help at keurig.com - Info & Stats
Help desk address
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24 hours, 7 days
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When this was last updated
Thu Apr 02 2020 08:00:00 GMT+0000 (UTC)
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Keurig Help Pages: What to Know
This is the Keurig help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Keurig's best customer help page or faq or forum, this is the best entry point according to 10,266 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-901-2739) which we show above. Sometimes when you dig through the various help topics and volumes on keurig.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Keurig agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Keurig: General Information
Keurig has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Keurig using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-901-2739 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Keurig.
Do Keurig and GetHuman work together?
GetHuman has no relationship with Keurig and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.