Keurig Help Pages

Keurig Customer FAQ, Forum, and Online Help Desk

Keurig Help @ keurig.com
Customer Help
Average time to fix: (5 hours)
Busiest time: 3:30pm
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Recent Keurig help topics searched

My K-*** will not power on. I have only had it for maybe a little over two months. I...
The Keurig will not power on at all. I have removed the water reservoir and left it un...
The add water feature lights up at the top of my Keurig duo. I’ve had my machine for al...
My one cup Keurig takes water, turns on, sounds like it’s working, but nothing comes out.
I’ve I ownEd a Keurig - mr. coffee For approx * years. It has now begu to leak at the...
I have had probably ** or so Keurig coffee machines over the years and my last one is a...
My keurig is no longer making coffee. I've cleaned it out numerous times and it still w...
Was cleaning out kurig now all lights are on and it will not brew.
I need the old style reusable k cup for my unit
My Keurig WR-K Compact broke again, we’ve been doing the maintenance and out of the blu...
I can't place an order online.
When the keurig tells you to enjoy I take the pod out and it is full of water so I take...
My keurig k cafe does not work at all. The power light will come on but nothing else.
I bought a keurig supreme coffee maker from QVC . When I received it it powered on fine...
Used two months and it stopped working
We bought a k-mini last May for our camper. We only went on * camping trips last * days...
we have one of the newer versions of Keurig, the one that has the slim water dispenser...

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Keurig Online Help at keurig.com - Info & Stats

Help desk addresshttp://www.keurig.com/email-keurig
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:30pm
Average turnaround time5
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating84%
Quality of help rating89%
Votes for online help27
When this was last updatedSun Apr 18 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-901-2739

Keurig Help Pages: What to Know

This is the Keurig help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Keurig's best customer help page or faq or forum, this is the best entry point according to 10,266 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-901-2739) which we show above. Sometimes when you dig through the various help topics and volumes on keurig.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Keurig agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Keurig: General Information

Keurig has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Keurig using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-901-2739 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Keurig.

Do Keurig and GetHuman work together?

GetHuman has no relationship with Keurig and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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