Hughesnet Help Pages

Hughesnet Customer FAQ, Forum, and Online Help Desk

Average time to fix: (78 hours)
Busiest time: 3:30pm
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Recent Hughesnet help topics searched

Internet data being used within first *-* days every month. This causes streaming to go...
I'm interested in getting internet service with you but when I enter my address it says...
Cancle my chime card just send me bill each month
Very slow internet, trouble loading videos, buffering a lot. Issue is not the PlayStati...
I need to pay my bill but I don't have a paper statement. I received an email and I era...
Why is my internet so slow? This has got to be the worst service ever, I can’t even get...
I wish to speak with a Hughesnet Supervisor! I have * Hughesnet accounts and support ha...
slow speed. I can't stream any movies without buffering for long periods. I thought thi...
Why are you staying that you are charging my account on nov *th when you just got payme...
I will be moving and would like to information on what is involved in cancelling my ser...
I would like to cancel my service. We got Hughes net about * weeks ago.... it won’t...
need info on new contract
I was charged the last * payments the same amount thru online payment. It was *** and c...
Help me troubleshoot my home network connection issue!?! I want a tech to call me at...
Reinstate my internet service.
My service was voluntary suspended.*I want the internet REINSTATED today.
My brother is a adamant that he does not want Internet service at our family home. H...
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Hughesnet Online Help at customercare.myhughesnet.com - Info & Stats

Help desk address
http://customercare.myhughesnet.com/phone.html
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
3:30pm
Average turnaround time
78
Rank amongst all ways to reach them
6
Other means of communication
phone, chat, web
Communication customer rating
92%
Quality of help rating
91%
Votes for online help
287
When this was last updated
Thu Jan 16 2020 08:00:00 GMT+0000 (UTC)
Best phone number
301-428-5500

Hughesnet Help Pages: What to Know

This is the Hughesnet help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Hughesnet's best customer help page or faq or forum, this is the best entry point according to 51,780 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (301-428-5500) which we show above. Sometimes when you dig through the various help topics and volumes on customercare.myhughesnet.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Hughesnet agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Hughesnet: General Information

Hughesnet has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Hughesnet using 3 different media: phone, chat, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 301-428-5500 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Hughesnet.

Do Hughesnet and GetHuman work together?

GetHuman has no relationship with Hughesnet and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Hughesnet Contact Info

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