HSN.com Help Pages

HSN.com Customer FAQ, Forum, and Online Help Desk

HSN.com Help @ hsn.com
Customer Help
  • It takes an average of 20 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 9:30am.
  • Common topics include Make an order, Cancel order, Change delivery, Make a payment, and more.
Since there is a phone number available, we have to recommend calling HSN.com and talking to a real human being instead of searching their help site for answers.

Recent HSN.com help topics searched

waiting on item **********
I just ordered cutting boards, but I accidentally ordered them twice.
I called customer service earlier today to make a formal complaint about not being able...
Trying to. Track order whem it will be delivered don't have order number. Ordered two h...
I have just received the IDeaPlay J** Jump Starter. I have just sent it back by Ups as...
I ordered ******* carpet cleaner with **oz shampoo (picture in ad) reason I ordered fro...
I wanted to order a playstation * bundle on ******** and put the payments to flex pay...
The item is ***–***. I ordered two. I received one. Order status says I received two. A...
On ******* I looked at a Samsung Galaxy tracphone, model A**e w*PBril *.** (***-***). I...
Today Fri July * **** hssn had a woman talking about a product to repel bugs and she me...
First of all, let me say that I am ** years young and will try to explain myself as wel...
Ordered a Fire tablet added a code and showed me the discounted price $**.** then the c...
tried to order ***-****did not go through - please help.*Doris G Greer
I recieved a recall on my e-mail on joy my little steamer I called and they want me to...
hello, please check my purchase history. *** *** **** or *** *** ****. I purchased an...
My name: Mary K. Nespor*RE: Order *: ***********Item *: *******HJ*Rec'd Order...
Trying to get ahold of human resources dept about my online boarding

HSN.com Online Help at hsn.com - Info & Stats

Help desk addresshttp://www.hsn.com/Article/how-to-contact-hsn/486
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time20
Rank amongst all ways to reach them5
Other means of communicationphone, chat, web
Communication customer rating62%
Quality of help rating71%
Votes for online help604
When this was last updatedWed Feb 21 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-284-3900

HSN.com Help Pages: What to Know

This is the HSN.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for HSN.com's best customer help page or faq or forum, this is the best entry point according to 25,170 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-284-3900) which we show above. Sometimes when you dig through the various help topics and volumes on hsn.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from HSN.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting HSN.com: General Information

HSN.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with HSN.com using 3 different media: phone, chat, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-284-3900 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like HSN.com.

Do HSN.com and GetHuman work together?

GetHuman has no relationship with HSN.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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