HSN.com Help Pages

HSN.com Customer FAQ, Forum, and Online Help Desk

Average time to fix: (23 hours)
Busiest time: 2:15pm
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Recent HSN.com help topics searched

Keep getting disconnected need a call back after * attempts.
Disconnected both phone and live chat
Keep getting disconnected
My order was canceled why?
I PURCHASED * ART AND COOK, *** PIECE, FOOD STORAGE SETS, ****-***. ORDER...
I ordered * chargers for $**.** on Nov.**,****.*Called customer service, no the price i...
I need a label to return a computer that I am having problem with, I am having to const...
Never received tracking email for the tv I purchased recently this is the * th time I’m...
Charger me **$ when I didn’t order anything
When I paid for my order last night it said total amount billed today $**.** but when i...
I tried to order and it said it didn’t go through but it charged me
What happened I found placing my order difficult and mistakenly made * orders for the s...
I got locked out of my account when I was trying to order a Up office jet ****
want to know how to return purchase
package delivered to the wrong address-have contacted UPS they claim it was delivered b...
I want to get dg*jeans with embroidery. She said they are ** “ long. My length is...
I cannot open my new account. I have the new card.
Get help with my issue

HSN.com Online Help at hsn.com - Info & Stats

Help desk address
http://www.hsn.com/Article/how-to-contact-hsn/486
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
2:15pm
Average turnaround time
23
Rank amongst all ways to reach them
5
Other means of communication
phone, chat, web
Communication customer rating
65%
Quality of help rating
74%
Votes for online help
600
When this was last updated
Fri Mar 27 2020 08:00:00 GMT+0000 (UTC)
Best phone number
800-284-3900

HSN.com Help Pages: What to Know

This is the HSN.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for HSN.com's best customer help page or faq or forum, this is the best entry point according to 25,170 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-284-3900) which we show above. Sometimes when you dig through the various help topics and volumes on hsn.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from HSN.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting HSN.com: General Information

HSN.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with HSN.com using 3 different media: phone, chat, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-284-3900 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like HSN.com.

Do HSN.com and GetHuman work together?

GetHuman has no relationship with HSN.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

HSN.com Contact Info

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