HSN.com Customer Service

Ways to contact HSN.com and solve common issues

Use HSN.com's Phone Number

HSN.com's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for HSN.com

Contacting HSN.com customer support

Below you can compare and contrast the 5 ways to contact HSN.com by looking at which ones are the fastest and which ones other customers recommend the most for solving HSN.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact HSN.com across the following channels: Phone, Chat, Web.

Phone number / contactWaitVotes
Customer Service
15 mins384
Online Orders
16 mins101
AutoShip Orders
10 mins381
Live Chat at chat.hsn.com
Customer Service
2 mins220
Online Help at hsn.com
Customer Service
< 2 hrs268

HSN.com: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for HSN.com.
Are there any discounts or promotions available on HSN.com?
Yes, there are discounts and promotions available on HSN.com. We regularly offer various deals and discounts to our customers. These promotions can include limited-time sales events, seasonal discounts, bundle offers, and clearance sales. Additionally, we provide exclusive deals and discounts to our loyal customers through our HSN Credit Card and loyalty program. By signing up for our email newsletter and following us on social media, you can stay updated on the latest promotions and discounts. Moreover, we often provide promotional codes that can be applied at checkout for extra savings. Visit our website regularly to find out about the current offers and take advantage of the discounts available on HSN.com.
Do you offer international shipping on HSN.com?
Yes, HSN.com offers international shipping. We understand that our customers may reside outside of the United States, so we provide the option for international delivery. However, please note that specific products may have restrictions due to various factors such as regulatory requirements and manufacturer limitations. To determine whether international shipping is available for a particular item, please check the product page or contact our customer service team. Additionally, it's important to be aware that international shipping fees and customs duties may apply, which are the responsibility of the customer. We strive to make the shopping experience convenient and accessible for our global customer base, ensuring that everyone can enjoy our wide range of products.
What is your return policy on HSN.com?
Our return policy at HSN.com is designed to provide a hassle-free shopping experience. We offer a 30-day return period, starting from the date of purchase, for most items. If you are not satisfied with your purchase, you can initiate a return online or contact our customer service team for assistance. Items returned within this timeframe will be eligible for a refund in the original form of payment or store credit. In order to qualify for a full refund, the returned item must be in its original condition, including all packaging and accessories. Some exceptions may apply, such as final sale items or personalized products. For more detailed information and specific guidelines, please refer to our return policy page on HSN.com.
What payment methods are accepted on HSN.com?
HSN.com accepts various payment methods to ensure convenient and secure shopping experiences. Customers can choose to pay using major credit cards like Visa, Mastercard, American Express, and Discover. Additionally, HSN.com also accepts debit cards associated with these major credit card networks. Another convenient option available is PayPal, an electronic payment method widely recognized and trusted for secure transactions. HSN.com also offers the flexibility of using HSN Credit Cards, which provide exclusive benefits, such as special financing offers and VIP access to exclusive events. Gift cards and FlexPay, a monthly payment option, are also accepted on HSN.com. With a range of payment choices available, HSN.com strives to cater to customers' preferences and make their shopping experiences seamless.
What is your loyalty program and how does it work on HSN.com?
Our loyalty program at HSN.com is known as the HSN Card, which offers a range of exclusive benefits to our frequent shoppers. By signing up for the HSN Card, customers can gain access to perks such as VIP financing, extra FlexPay offers, and exclusive discounts. The cardholder also receives $10 in HSN Bonus Bucks upon approval. As for how it works, it's simple - customers can apply for the HSN Card online, and upon approval, they can start enjoying the benefits immediately. The more they shop using the HSN Card, the more rewards they earn, including even better financing options and special savings events throughout the year. So, for those who frequently shop at HSN.com, our loyalty program is designed to enhance their shopping experience and provide them with exclusive advantages.
Can I use multiple promo codes on HSN.com?
No, you cannot use multiple promo codes on HSN.com. Each order can only be applied with one promo code at a time. To make the most of your savings, it is recommended to choose the promo code that offers the best discount or deal for your purchase. HSN frequently offers a variety of promotions, so be sure to check the website regularly for new and exciting offers. Additionally, you can subscribe to HSN's email newsletter or follow them on social media to stay updated on the latest promotions and exclusive deals. Using a single promo code efficiently allows you to enjoy great discounts and save money on your HSN.com purchases.
There's more!
Click below to show 1 more questions, answers, and complete guides to common HSN.com customer support problem.

Recent reasons customers contacted HSN.com:

I have a new Hsn card that I updated online but evidently it didn’t take it so now I ne...
I filed bankruptcy and you were notified. Your billing me by mail. This should stop at...
Need to check the status of a package.
To make a claim online I need the website please
I didn’t see an option on my online account to exchange my delivery for different sizes...
I have not received my suitcase on wheels order *****
I need to return several items, both had no return label, which I hate. I called and re...
My product shows delivered. But it has not arrived to me
I never received this order ***********. It shows that it was shipped but I never got i...
Why someone didn’t call me to let me know my flex payments was due it’s ridiculous to l...
Order number:************Item number:*********Estimated arrival:************PRICE...
I placed an order and want to know the status
How can I return the AeroPilates Reformer **** . It is much more complicated than I expected.
I want to order a weekender bag that I saw on FB but I don’t see it online. Please call me
More customer issues

Help me with my issue

Does GetHuman work with HSN.com?

GetHuman does not work with HSN.com's customer support operations, directly or in any other way. GetHuman has no partnership or relation to HSN.com at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check HSN.com's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting HSN.com at a Glance

HSN.com has 1 chat option
HSN.com has no customer email
HSN.com has 1 help forum
HSN.com has no twitter handle
HSN.com has no facebook page
Contact information overview

Contacting Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!