GunBroker.com Help Pages

GunBroker.com Customer FAQ, Forum, and Online Help Desk

Average time to fix: (43 hours)
Busiest time: 9:30am
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Recent GunBroker.com help topics searched

I am trying to buy a Winchester xpr *** wsm in camo aand the item no. is *********
I can not get into the registration and how can I provide the documentation on this order
want to buy a rifle but can not get in the registration and how do I provide documentation?
Hello I just registered and I'd like to purchase a gun except it tells me my account is...
Every time I get a message about one of my items I can only read the first line. Where...
I won a item from STAuctions. I have sent email to them concerning the payment in cash...
Received an email about getting a free laser sight. Want to validate that this is legit...
Stolen money a seller has cashed my money order I sent him and I have heard nothing fro...
It won't let me pay for something i won
I have a listing **********. I have had two emails through gunbroker requesting additio...
Have not heard anything about a gun I have won the ffl sent all his info
What is buy now mean when bidding on a item is it the price that bid is at that has no...
When bidding say item is at $**.** but also says buy now how do you know what the buy n...
Setting up on line payments. I believe Gunbroker may have the wrong info for my Gunbro...
I purchased fire arm, *********. FFL was received *********, I called after FFL was rec...
Can't get my credit card to pay what I owe to gun broker. My Visa does not have a CVV w...
I started register. Lost internet connection. Now when I try to register get red blurb...
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GunBroker.com Online Help at support.gunbroker.com - Info & Stats

Help desk address
https://support.gunbroker.com/hc/en-us/requests/new
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9:30am
Average turnaround time
43
Rank amongst all ways to reach them
1
Other means of communication
web
Communication customer rating
90%
Quality of help rating
71%
Votes for online help
27
When this was last updated
Sun Apr 05 2020 08:00:00 GMT+0000 (UTC)

GunBroker.com Help Pages: What to Know

This is the GunBroker.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for GunBroker.com's best customer help page or faq or forum, this is the best entry point according to 8,778 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.gunbroker.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from GunBroker.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting GunBroker.com: General Information

GunBroker.com does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from GunBroker.com one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like GunBroker.com.

Do GunBroker.com and GetHuman work together?

GetHuman has no relationship with GunBroker.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.
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