Google Help Pages

Google Customer FAQ, Forum, and Online Help Desk

Google Help @ about.google
Customer Help
  • It takes an average of 100 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 3pm.
  • Common topics include Technical Support, Recover Account, Update Account Information, Complaint, Refund or Suspicious Charges, and more.
Start typing out the reason you want to get in touch with Google. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.

Recent Google help topics searched

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If google has blocked me from watching oorn can I get google to unblock whatever they d...
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I can not get into my gmail accout, because I forgot my passcode. They said I would re...
My Facebook page jdri video section of Facebook is not working please make it sure that...
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This was suppose to be a monthly planned subscription for $*.** and I was charged all a...
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I had already paid that....
Chherua chk erstwhile
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Sorry sorry if I have use any language that is against community standard please forgiv...
My video section of Facebook and my page video section on Facebook app is not working I...
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My page jdri video section is not working please make it workable so I can see videos a...
I can't access my Gmail account

Google Online Help at about.google - Info & Stats

Help desk addresshttps://about.google/products/
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3pm
Average turnaround time100
Rank amongst all ways to reach them3
Other means of communicationphone, web, facebook
Communication customer rating91%
Quality of help rating84%
Votes for online help3,527
When this was last updatedSat Mar 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Google Help Pages: What to Know

This is the Google help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Google's best customer help page or faq or forum, this is the best entry point according to 211,146 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on about.google, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Google agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Google: General Information

Google does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Google using 3 different media: phone, web, facebook. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Google.

Do Google and GetHuman work together?

GetHuman has no relationship with Google and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Google Contact Info

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