Google Help Pages

Google Customer FAQ, Forum, and Online Help Desk

Google Help @ google.com
Customer Help
Average time to fix: (20 hours)
Busiest time: 9am
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Recent Google help topics searched

i cant access both my google accounts phone numbers ********** and **********.**names a...
My phone was stolen and all info was on my phone through Google. Car accounts, bank ac...
I've downloaded * games and all promised me money if I kept playing well I did win and...
All my info including email address has been hacked. Need to know how to change email a...
I need to reset my password to access my account. I can't login to any other account be...
I have a new phone number. I have two different Gmail accounts I dont remember the pas...
I believe that my e-mail has been hacked. A friends of mine received an e-mail from me...
For a few days I've been experiencing this problem with google chrome where every time...
I want to change my billing data to *th of every month *****@***.com ***) *******
I recieved a ****-K form from Google. I have no idea what this is I'am not a commercial...
Hello, my name is Robin and I have to keep signing in to my account. Google has my old...
I have a gmail account that is no longer needed. I tried to delete it and tried to canc...
Cant access my *****@***.com account. Please let me know what I can do to get my accoun...
There was a Charge on my bank account unauthorise for **.** why
Google keeps telling me to clear spam issues. How do I do that?
Apparently I have malware, viruses and spam issues on my Google account. Please advise
I’m in the google street view. Myself and my daughter is in the street view picture in...

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Google Online Help at google.com - Info & Stats

Help desk addresshttp://www.google.com/support/forum/?hl=en
Call-back availableNO
Department you interact withTechnical Support
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time20
Rank amongst all ways to reach them1
Other means of communicationweb, phone, facebook
Communication customer rating56%
Quality of help rating57%
Votes for online help3,523
When this was last updatedMon Feb 22 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number650-253-0000

Google Help Pages: What to Know

This is the Google help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Google's best customer help page or faq or forum, this is the best entry point according to 211,146 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (650-253-0000) which we show above. Sometimes when you dig through the various help topics and volumes on google.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Google agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Google: General Information

Google has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Google using 3 different media: web, phone, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 650-253-0000 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Google.

Do Google and GetHuman work together?

GetHuman has no relationship with Google and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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